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Contract Administration: Understanding and Implementing Contractual Obligations

Why Attend

This course aims to provide participants with the knowledge, concepts, skills, and tools necessary to manage and administer contracts post-award. Participants in this interactive course will learn all the processes and activities required to implement contractual obligations successfully. The course will also cover best practices in contract administration.

Overview

Course Outline

Schedule & Fees

Course Methodology

This course relies on the use of individual and group exercises aimed at helping participants learn all the tools and techniques used during contract implementation. The course also features the use of a number of case studies and role plays by participants followed by discussions. In addition, this course incorporates pre and post testing.

Course Objectives

By the end of the course, participants will be able to:

  •  Outline the major activities and procedures of contract administration
  •  Explore administration tools and techniques that are used during the contract implementation
  •  Create a system to evaluate contractors and identify key performance indicators that can help assessing their performances.
  •  Explain the different types of variation orders, claims and damages and identify several alterative dispute resolutions
  •  Prepare for negotiating contract variations and claims to reach a satisfactory settlement


Target Audience

All those involved in any aspect of implementing, managing or administering contracts in the post-award phase of the contracting process and who want to learn about the best practices in contract administration. 

Target Competencies

  •  Contract administration
  •  Change management
  •  Managing contractors
  •  Managing claims and disputes
  •  Resolving disputes
  •  Partnership with contractors


Principles of Contracts

  • Elements of a contract
  • Contract framework
  • Purposes of contract administration
  • Difficulties encountered in contract administration
  • Competencies of contract administrators

Contract Administration Tools

  • Knowing your contract
  • Contract provisions affecting implementation
  • Roles and responsibilities of contract administrators
  • Tools and techniques for contract administration
    • Dissection technique
    • Records management system
    • Change control system
    • Issues and risks logs
    • Developing schedule plans 
    • Performance reporting
    • Lessons learned
    • International contracting

Contractor Evaluation

  • Questionnaire and surveys
  • Key Performance Indicators (KPIs)
  • Targets and benchmarks
  • Service Level Agreement (SLAs)
  • Managing subcontractors

Changes, Claims, and Disputes

  • Change process
  • Breach of contract
  • Money damages
  • Equitable remedies
  • Claims and disputes
  • Alternative Dispute Resolution (ADR)
    • Mediation
    • Arbitration

Post-Award Negotiation

  • Negotiation preparation 
  • Negotiation objectives
  • Negotiation guidelines

$2100

Mombasa

Country: Kenya

Duration: One week

Date: 22–26 Sep 2025

Register

$1995

Arusha

Country: Tanzania

Duration: One week

Date: 22–26 Jun 2026

Register