Strategic IT Leadership

Day 1: Leading and Managing the IT Department

• Understand the challenges of the IT manager
• How to value IT services
• Communicate IT value to upper management, peers, and end-users.
• Understand the responsibilities of the IT team leader.

Day 2: Managing Technology

• Understand the Strategy for Managing Existing Technology
• Know when to develop and adopt New Technologies
• Be Aware of how to manage assets effectively.

Day 3: Using Influence

• Understand the different types of influential power.
• Be aware of the various influence strategies
• Select the most effective influence strategy for the situation
• Understanding negotiations, tactics, and techniques.
• Use influence effectively to thrive as an IT manager

Day 4: Strategic Decision Making

• Apply strategic decision making
• Recognizing strategic decisions and initiatives.
• Apply strategic decision making to vendor selection
• Understand when to outsource

Day 5: Developing the IT Strategic Plan and Budget

• Using the mission as an IT driver
• Defining the customer profile
• understanding the partnership model
• Creating a strategic plan
• Planning and budgeting issues

Day 6: Managing IT Quality

• Understanding the importance of managing by process
• Understand the definitions of quality
• Applying maturity models
• Using process management
• Applying international standards

Day 7: Building the IT Management Team

• Evaluating IT performance and metrics
• Understanding delegation and motivation
• Team building
• Managing the management team and stakeholders.

Day 8: IT Project Management

• The Importance of Project Management
• Defining Project Manager talents and skills
• Understanding the principles of Project Management

Day 9: IT Performance Metrics

• Developing a measurement strategy
• Creating a 'Best Practices' based organization
• Deploy metrics
• Managing by facts and results
• Integrate metrics into the strategic plan

Day 10: Common Pitfalls and Lessons Learned

• Balancing technical and corporate requirements
• Balancing tactical and strategic decisions
• Evaluating new and existing technologies
• Balancing management styles and culture.