Simplification of Work Processes and Procedures

The management process in perspective

• The planning – controlling link
• Types of plans
• Organizing and allocating resources
• Directing and controlling individual and organizational performance
• The control process
• Types of control
• Principles of organization design
• Designing organizational charts
• Common mistakes in organization design

Policies and procedures

• Definitions and concepts
• Policy and procedures manual
• Importance and goals of procedures
• Signs of complicated procedures
• Work simplification goals
• Procedure for developing effective procedures
• Productivity defined
• What are the causes of poor productivity?
• How to improve productivity

Mapping simplification of improvement of processes and procedures methodologies and tools

• The Methodology of improvement
• Selection of procedure(s)
• Data analysis and evaluation
• Suggestions for improvement
• Implementation
• Follow-up and evaluation
• Types of maps
• Benefits of Maps
• Preparing and analyzing flow charts
• Simple process flow procedure charts
• The parallel and sequential techniques
• Lean principles to simplifying processes
• The eight types of Waste
• Lean Tools
• 5S program
• Swim lane charts
• Value stream mapping
• Supplier Input, Process, Output, Customer (SIPOC) analysis
• The turtle diagram
• Shell 'ESSA' model for simplification
• Procedures process flow chart
• The multi column process chart
• Success factors for simplification of procedures
• Innovation, Industry 4.0 and impact on processes

Concept and importance of work distribution chart

• Preparing and analyzing a work distribution chart
• Reallocation of workload and redistribution of jobs

Simplifying space design and layout

• Using spaghetti diagram for analyzing distance and department layout
• Office and department layout analysis
• Redesigning offices by using office layout charts