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→ Banking, Insurance and Financial Services
→ Business Continuity and Crisis Management
→ Communication and Writing Skills
→ Construction Management
→ Contracts Management
→ Customer Service
→ Data Management and Business Intelligence
→ Digital Innovation and Transformation
→ Energy and Water Management
→ Financial Technology (FinTech)
→ Health, Safety and Environment
→ Human Resources and Training
→ Interpersonal Skills and Self Development
→ IT Management
→ Leadership and Management
→ Legal
→ Maintenance and Engineering
→ Marketing and Sales
→ Monetary Economics
→ Monitoring and Evaluation
→ Oil and Gas
→ Planning and Strategy Management
→ Port and Shipping Management
→ Procurement and Supply Chain Management
→ Project Management
→ Public Relations
→ Quality and Productivity
→ Security Management
→ Tourism Management
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Essential Supervisory Skills

Why Attend

This Leadership training course will benefit anyone in a managerial or supervisory position. It will provide you with the relevant skills and tools you need to be a professional and effective leader as well as increase your confidence and knowledge.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

The roles and responsibilities of an effective Supervisor and Team Leader; how to lead your team to success by being given an insight into recognized Leadership styles; how to apply a variety of Communication Styles when dealing with a range of differing personalities; how to Motivate teams and individuals and how to drive their performance to deliver outstanding results; how to develop the people within your team by delivering Feedback effectively and by setting them SMART Objectives; recognized tools and techniques used to understand Behaviours and handle any Conflict that may emerge amongst members of your team; how to drive the productivity of your team by applying effective Delegation and Time Management techniques

Target Audience

Target Competencies

n/a

  • Defining the role of the Manager, Supervisor and Team Leader

  • Understanding the skills, attributes, and qualities of an Effective Leader

  • Establishing your credibility and authority as a Supervisor/Team Leader

  • Acquiring a range of Leadership Styles to suit different situations

  • Motivating your people towards success

  • Handling difficult people and difficult situations – Conflict Management

  • Managing workloads through effective Delegation

  • Organizing yourself and others through effective Time Management

  • Communicating effectively with a range of personalities

  • Acquiring the essential skill of delivering Feedback effectively

  • Managing difficult personalities and Behaviours within your team

  • Coaching individuals and conducting one to one Meetings

  • Managing the performance of your people and setting SMART objectives

  • Getting the most from your Team Meetings

$1375

Dar Es Salaam

Country: Tanzania

Duration: One week

Date: 18–22 Aug 2025

Register

$1375

Zanzibar

Country: Tanzania

Duration: One week

Date: 25–29 May 2026

Register