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Public Training Courses
Certified Training Courses

Professional Purchasing Skills (Certified Purchasing Professional)

Why Attend

This practical and highly popular workshop rapidly develops the key skills and knowledge that enables new and developing office professionals to maximize their contribution to the workplace.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Develop the skills and attributes of a first-class office professional and make a greater contribution in their workplace.; Become more confident; Become more proactive; Communicate more confidently and effectively with your manager, colleagues, and other departments; Deal with the difficulties and pressures of working in a modern office.; Prioritize between urgent and important tasks; Plan, organize and manage time more effectively; Present yourself more confidently and efficiently; Write, email and use the phone more professionally and effectively.

Target Audience

Target Competencies

n/a

DAY 1

Setting the scene, assessing existing skills, Time Management

  • General introduction
  • Assessing prior skills and knowledge

  • Competencies required

  • Perceptions, attitudes, and beliefs

  • Learning Styles/Thinking Styles

  • Time management skills

  • Time Management Group Activity 1

  • Video on time management

  • Time Management Group Activity 2

DAY 2

Organizing and Planning

  • Managing workflow

  • Techniques for organizing and planning – brainstorming, SWOT analysis, Goal setting, setting SMART objectives

  • Group Activity

  • Mind Mapping

  • Video

  • Group Activity – mind mapping exercise

  • Managing meetings

DAY 3

Communication Skills

  • Understanding Assertiveness

  • Group Activity on assertiveness

  • Listening and questioning skills

  • Group activity on listening effectively

  • Body Language

  • Group activity on body language

  • Video

DAY 4

Team working

  • Conflict management

  • Dealing with difficult people

  • Managing upwards

  • Stress management

  • Group Team building activity to demonstrate leading, sharing information, understanding the brief, listening skills, teamwork, creative thinking, time management

DAY 5

Presentation skills

  • Telephone skills

  • Writing skills

  • Email etiquette

  • Presentation skills

  • Group Exercise – delegates to prepare and present a 4-minute presentation on a topic to be agreed upon.

  • Review of the week

$1375

Dar Es Salaam

Country: Tanzania

Duration: One week

Date: 25–29 Aug 2025

Register

$3875

Doha

Country: Quatar

Duration: One week

Date: 09–13 Mar 2026

Register