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Public Training Courses
Certified Training Courses

Effective Purchasing and Contract Negotiation Management

Why Attend

The ability to negotiate is one of the basic commercial business requirements yet it is often delegated to those least able to produce an effective outcome. The impact of poor negotiation is therefore felt throughout an organization and has an immediate negative effect on company profitability.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

The importance of planning in successful negotiations; Approaches in negotiations; Standards of ethics; The importance of determining, rating, and valuing the issues in a negotiation; Evaluating strengths and weaknesses; Important issues in various contract clauses; Important elements of the final preparation; Common negotiation tactics & countermeasures; Gain experience & confidence through the actual negotiation of sample cases

Target Audience

Target Competencies

n/a

DAY 1

What Makes a Negotiation a Success?

  • Negotiation Exercise Number 1
  • Personal obstacles to a successful negotiation
  • Purchasing responsibilities as a negotiator
  • Identifying the phases of a negotiation
  • Understanding the phases of a negotiation
  • What makes the “ winners” win – the elements of success
  • Comparing Approaches in Negotiations
  • Looking for a better deal for both parties
  • When to use what style of negotiation
  • Protecting yourself and your company
  • Using Time as a key element
  • Negotiation Exercise Number 2

DAY 2

The Expert Negotiator Has Many Talents

  • Skill sets and knowledge requirements
  • The role of intuition and Emotion
  • Understanding your present personal capability
  • Defining the negotiator competencies
  • Uncovering the learning gap
  • Identifying what should be negotiated
  • Positioning the negotiation
  • Determining the supplier's likely position
  • The influence of long and short term supplier relationships
  • The importance of research
  • Negotiation Exercise Number 3

DAY 3

Valuing Issues for Both Sides

  • Understanding price and cost
  • Determining the suppliers pricing strategy
  • Life cycle costing and improving added value
  • Developing price indices
  • Needs of a standard contract
  • Developing terms and conditions of contract
  • Transfer of ownership and risk
  • Warranties & spare parts issues
  • Liquidated damages
  • Negotiating contractor contingencies
  • Economic price adjustment clauses
  • The Tender Process – does it add value
  • Developing a tender assessment model
  • Negotiation Exercise Number 4

DAY 4

What Happens Inside Every Negotiation - Getting to “ Yes “

  • Negotiation in an e-Commerce environment
  • Testing the potential benefits of e-Commerce
  • Ethics in negotiation & tendering
  • Developing a transparent & ethical organization
  • Negotiating with different cultures
  • Telephone negotiations
  • How to communicate your needs
  • How to move the other party to your viewpoint
  • How to gain an advantage through listening
  • Body language and uncovering deception
  • Negotiation Exercise Number 5

DAY 5

Common Negotiation Tactics & Countermeasures

  • Framing the negotiation
  • Deciding your tactics and counter-tactics
  • Dealing with bargaining
  • How to concede to gain an advantage
  • How to keep the seller selling
  • Dealing with deadlocks in negotiations
  • Avoiding The Funny Money Trap
  • Lessons in negotiation from history
  • 24 essential things to do in any negotiation

$3875

Kuala Lumpur

Country: Malaysia

Duration: One week

Date: 27–31 Oct 2025

Register

$4475

Istanbul

Country: Turkey

Duration: One week

Date: 23–27 Mar 2026

Register