Certified Training Co-ordinator

Day 1 

The Successful Training Administrator

• Defining the role, skills, qualities, and attributes which lead to success

• Maximizing your support to your manager - defining their needs

• Training policy and your organization's strategy

• Keeping up to date with training issues

Day 2

 Establishing Training Needs

• Identifying training needs at individual, department,l an organizational levels

• The structure of training plans and how to administer them

• Understanding the training cycle and supporting system

• Awareness of different learning styles and how to provide for them

Day 3

Effective Face-to-face Communication

• Analyzing assertive, aggressive, and passive behavior

• Dealing with difficult or unreliable people - building relationships

• Getting information and cooperation from others

• Listening and questioning effectively - becoming a better communicator

Day 4

Training Records and Information, Organisation, and Administration

• Maintaining records, systems, and libraries

• Assessing training records software - data protection implications

• Identifying effective routines and administrative systems - simplifying procedures and utilizing checklists

• Storing information, books, videos, etc - administering access

Day 5

Personal Effectiveness and Time Management

• Planning, prioritizing, and organizing - the basic principles

• Identifying and controlling time wasters

• How to increase others' confidence in you

• Meeting the expectations of your internal customers

• Personal Development - Formulating an action plan