The Business of HR

Why Attend

Rapid and radical change is affecting the whole of the world. Everywhere in the world we are facing significant challenges in terms of growth and competition. In other places the key to organisational success and efficiency is creating real value as well as controlling costs and maintaining market competitiveness. In these circumstances, companies are increasingly searching for a source of competitive advantage particularly through maximising every advantage of its human capital.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Leadership Style – getting the best from the way you treat and manage your employees at every level.; Empowerment, what it means and how to achieve results that are measurable.; Recruitment and Retention – finding and keeping successful people is becoming increasingly difficult. The new techniques for recruitment will significantly improve your chances of getting the best people.; Performance Management – Master how to do it and more importantly get the tools to be able to measure accurately the results.; The Use of Behavioural Competencies – You will be able to us a new process to measure and manage competencies and will see the new formula for valuing competency improvement.; Work Organisation – practices such as self managed teams and work partnerships are needed to encourage creativity and innovation – we will show you how to do it.; Equal Opportunities –Its impact for multinational companies.; Employee Relations – Master motivation and see how a new focus in performance appraisal can transform result and improve productivity.; Communications, Consultation and Involvement – Methods you can use to get amazing results.

Target Audience

Target Competencies

n/a

Day One

The Context for Change

The big picture – Whats changing and how that affects everyone in HR – discussion
The strategic requirement –new demands - new HR tools
Leadership and management style what it is and how to measure it
The new way to create leaders – the process
Recruitment - The new competency & behavioural approach
The process needed to get results
Key success areas to aid retention
Review

Day Two

Managing Performance, Behaviour and Culture

Performance Management – setting standards
Methods of setting targets and measuring performance
Improving managerial performance
The Psychological Contract v what happens in the work place
Corporate culture – what it is and how to measure it
Coaching, Mentoring; Counselling; How to get results
Review

Day Three

Implications for Employment Practice

Work Organisation – how to calculate the right size of any organization
The use of Competencies – Setting measurement standards, how to value the improvement in competency standards
Human Capital Management – techniques for measuring the value of Human Capital
Review

Day Four

Employee Relations

Rights versus responsibilities, employment contracts and what they mean
Poor performance procedure – the principal of differentiation – results of 2009 survey
Disciplinary procedure – This is the line manager’s role! Discussion
Other issues, but who’s responsibility are they? Grievances & Equal Opportunities
Review

Day Five

The Future for Employment Practices

Industrial Democracy – Google example –but will it work anywhere else? discussion
The role of employee representatives for Communications, Consultation and Involvement
The new shape of HR for 2010 and beyond
Keeping good people – discussion
Program review and presentation of certificates

$1375

Zanzibar

Country: Tanzania

Duration: One week

Date: 17–21 Nov 2025

$3875

Bali

The Business of HR

Overview

Course Outline

Schedule & Fees

Course Methodology

Course Objectives

Target Audience

Target Competencies

$1375

Country: Tanzania

Duration: One week

Date: 17–21 Nov 2025

$3875

Country: Indonasia

Duration: One week

Date: 22–26 Jun 2026