Human Error Analysis & Prevention

DAY 1

Introduction to Human Error

• What is human error?

• Understanding the different types of human error

• Human Error related workplace and job task causation factors

• Human failures in the causes of accidents/incidents

• Exercise: Define human error and prevention objectives

DAY 2

Human Error Analysis Factors

• Managing Rule-Breaking situations (Violations)

• Human behavior patterns leading to human errors

• Cultural behavior and sensory and perception

• Using the Shell ‘Hearts and Minds’ toolkit to improve human behavioral factors

• Exercise: List the different types of human errors and prevention options

DAY 3

Observation Methods for Unsafe Acts and Conditions

• Using the Dupont ‘STOP’ on-site safety observation tool for

  • Observing Substandard Practices and behavior

  • Observing Substandard Conditions

• Using ‘Job Safety Analysis’ to identify and assesses types of human errors

• Exercise: Identify human errors of presented accident scenario

DAY 4
Human Error Analysis Techniques

• Analyzing site operations human error situations

• Using the ‘Human Reliability Assessment’ (HRA) human error analysis technique

• Human error observation and prevention options

• Options and Solutions for preventing human errors

• Exercise: Using Fault Tree Analysis method to analyze human errors

DAY 5
Human Error Analysis & Prevention – Getting Started

• Identifying and categorizing human errors in the workplace

• Considering Human factors when analyzing incidents and accidents

• Review of Human factors in existing work methods and procedures

• Human error analysis within the health and safety management system

• Exercise: Checklist for observing human errors in the workplace

• Course Review: Key points summary of course topics