Why Attend
This new program is in specific response to you our customers. It provides you with the latest thinking, methods and tools to be able to complete the two most important areas of training –TNA and Evaluation. In today’s difficult financial climate, these are the two areas that will really make a difference to any training function.
Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing
Identify and be able to use the 4-level model for doing training needs analysis; Master how competencies are constructed and know which are is the best to train to get good results; Be able to use the new priority process (2009) to be able to prioritize all training requests; Master training evaluation using the 10-step model; Know what training is suitable for evaluation and which is not; Have practiced evaluating a series of training courses; Know how unit costs work and how to use them to make evaluation easy
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DAY 1
New Approaches to Training Needs Analysis
Introductions and course objectives
Alternative options to TNA – DVD Johnsonville foods
The four-quadrant model of TNA – a new way of analysis
Use of a training schema to establish the complete training process and set the rules
Who is the customer? Conflicting needs
Use of a coding system to code the different types of training
Corporate needs into action – how much of the process is governed by TNA?
Case study on organizational change –group work
Identifying the major driver's worldwide that affect organizational TNA
Review
DAY 2
Quadrant Two Department Needs & Quadrant Three Team Needs
The specific requirement departments have – relationship with yearly operating plans
Speed of action form identification to action – ongoing monitoring – what’s needed? Specific analysis tools
Case study – creating self-empowered teams – group work and DVD FFS
Departments – your most challenging customer
Quadrant three- TNA for teams – what are there special needs?
Use of the Adair model to aid TNA – DVD The Adair model in action
DAY 3
Individual Needs, Dealing with Priorities and Training Unit Costs
Individual needs – group exercise
The 45 ways to train but not by attending a training course
How to prioritize training – unique and quick system
Understanding and mastering competencies
New software advances to simplify and reduce TNA error
Understanding unit costs and budgets for training – essential for TNA and evaluation
Group exercise – construct a budget in under 20 minutes
DAY 4
Mastering the Evaluation Process
Validation v Evaluation – what is the difference?
Current models explained, Kirkpatrick, CIRO, IES, and the 10 step process
Understanding the process of evaluation and its position in the training cycle scheme
How to use the 10 step process to produce training evaluation –each step explained – team exercises
The evaluation formula
How you decide what training needs evaluating – use of our priority model
DAY 5
Practical Examples of Evaluation – Your Chance to Master the Techniques
Case Study One – skills – group exercise and presentation
Case Study Two – telephone sales training
Accountability of the training department to guarantee and produce results
Should all training be subject to evaluation?
Work on back-at-work presentations