The Art of Human Resource Management (Certified HR Professional)

Why Attend

The HR function has to be the bridge between the workforce and the organization. It also has to be the eyes, ears, and sometimes the conscience of the organization. This seminar will show you how to build that bridge and how to create an HR function that meets the needs of employees and the organization.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Describe the role or purpose of the HR function and the contribution the HR function makes to the achievement of organizational goals; Explain the key principles and practices involved in HR Strategy Recruitment and Selection Induction Retention Employee Relations; HR Strategy; Recruitment and Selection; Induction; Retention; Employee Relations; Apply an effective performance management process; Understand and use Competencies; Know how to handle the disciplinary issue; Apply some of the key personal skills needed to succeed in HR

Target Audience

Target Competencies

n/a

DAY 1

HR as part of the business

The Context
Socio-Economic developments
Pressures on HR
The need for change
Nationalization
Handling change
HR’s strategic role

DAY 2

The Component Parts of the HR Function

Recruitment and Selection
The effective interview
using competencies in recruitment
Induction
Employee Relations
Corporate Social Responsibility
Handling Disciplinary and Grievance Issues
Equity and Diversity

DAY 3

Refinements

Performance Management
The differences between feedback and criticism
Coaching for performance improvement
The Wider Use of Competencies
The use of competencies in an Assessment Centre
Ten Tips for Becoming an Employer of Choice
Coaching and Empowerment
Branding your people processes
The Employee Value Proposition

DAY 4

The Psychological Contract

Satisfaction, Retention and Value
Identifying the Key Players
Management Succession
Motivation
Developing a Continuous Learning Culture
Delivering a Satisfied Workforce
The Messages for Leaders
Work Organisation
Merit Pay

DAY 5

The Way Forward

Evolution of HR from Tactical to Strategic
Employee Relationship Management
The new HR Roles
The personal skills needed for the future
Influencing Skills
Managing Conflict
Assertiveness
Personal Development

$2875

Victoria

Country: Seychelles

Duration: One week

Date: 03–07 Nov 2025

$3875

Singapore

The Art of Human Resource Management (Certified HR Professional)

Overview

Course Outline

Schedule & Fees

Course Methodology

Course Objectives

Target Audience

Target Competencies

$2875

Country: Seychelles

Duration: One week

Date: 03–07 Nov 2025

$3875

Country: Singapore

Duration: One week

Date: 09–13 Feb 2026