Competency-Based Management

Day One

The Links between HR and Competencies

• What are competencies?

• What support should managers, team leaders, and supervisors get from HR?

• And what should they take responsibility for themselves?

• Values, Strategy, and HR

• Different methods of developing a competency framework – behavioral event interviewing, repertory grid interviews, top management judgment, focus groups

• Getting “buy-in”

• An HR Management Framework Based on Competencies

• Technical, Behavioural and Leadership Competencies

Day Two

Competencies and Recruitment

• Competency design – definitions, negative indicators, positive indicators

• Recruitment and Selection

• Adapting a competency framework for use in recruitment

• The use of assessment centers in recruitment

• Examples of Assessment Centres used in Further Education in the UK

• Induction, orientation, and personal development

Day Three

Performance Management

• Using competencies in performance management

• The four stages of performance management – agreeing on objectives, giving feedback, coaching, appraisal

• Termly reviews of performance

• Links to pay

• Introducing a performance management process:- consultation, communications, training, and alignment

Day Four

Talent Management

• Attracting the right talent

• Competency-based Career Planning

• Management Succession

• Succession Planning

• Competency-based Training and Development

Day Five

Shaping Behaviour and Managing Culture

• The development of values (and the link to competencies)

• Motivation

• Extrinsic and Intrinsic Reward

• Empowerment and Accountability

• Right-sizing

• Self Assessment

• 360 degree feedback