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Public Training Courses
Certified Training Courses

HR Skills for HR Assistants

Why Attend

HR is becoming one of the most critical and strategic functions of the organization. To allow the organization to get the most from this area you need well-trained and prepared staff in HR.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Explain the role and purpose of the HR/Personnel function; Develop HR policies that meet the strategic aims of your organization; Apply HR practices that fit the needs of your organization; Develop a set of HR policies that will reflect the context of the Middle East; Adapt the practices currently in place in the West; Identify critical issues in your organization that will need to be addressed; Develop a high-performance culture; Develop a harmonious relationship between HR and the line

Target Audience

Target Competencies

n/a

Day 1

HR in context and relationship with the rest of the organization

  • The Context for HR in the Middle East

  • Absence Management

  • Alcohol and Drug Abuse

  • Assessment Centres

  • Bonus and Incentives

  • Business Travel and Expenses

  • Career Breaks and Sabbaticals

  • Change Management

  • Competency Frameworks

Day 2

Employee Relations – Employer of Choice

  • Coaching

  • Codes of conduct

  • Communications

  • Competency Frameworks

  • Consultation

  • Clothing and Dress Codes

  • Disciplinary Procedure

  • Employer of Choice

  • Employee Relations

  • Handling Disciplinary and Grievance Issues

  • Harassment Policies

Day 3

Recruitment – Work-Life Balance

  • Recruitment

  • Redundancy

  • Relocation

  • Retention

  • Salary Scales

  • Succession Planning

  • Suggestion Schemes

  • Sick pay schemes

  • Training Strategies

  • Union Recognition

  • Work-Life Balance

Day 4

Job Evaluation – Performance Management

  • Job Evaluation

  • Leadership Competencies and Development

  • Long Service Awards

  • Merit Reviews

  • Mentoring

  • Nationalization

  • Overtime

  • Performance Management

Day 5

e-Learning – Internet and Email policies

  • e-Learning

  • HR Intranets

  • Employee Assistance programs

  • Employee Attitude Surveys

  • Equal Opportunities

  • Exit Interviews

  • Giving and Receiving Feedback

  • International Assignments

  • Internet and Email policies

$1875

Kampala

Country: Uganda

Duration: One week

Date: 17–21 Nov 2025

Register

$3875

Muscat

Country: Oman

Duration: One week

Date: 30 Mar–03 Apr 2026

Register