The Effective Human Resources Administrator

DAY 1 - An overview of the HR function

• Roles and Responsibilities of the Human Resources Administrator

• Typical HR department structures

• Centralized versus distributed HR

• The HR service center concept

• Where the department fits in the organization

• HR jobs and systems

• Qualifications and Professional Study

DAY 2 - Working with Employees and Job Analysis

• Terms and Conditions of Employment

• Rights and obligations of employers and employees

• Health and safety

• Complying with employment law

• Job Analysis

• Developing Job Descriptions and Person Specifications

• The use and application of Job Analysis information

DAY 3 - Recruitment and Selection

• HR Planning

• Recruitment process

• Recruitment sources and methods

• Selection process

• The Application and CV’s

• Assessment and development centers

• Aptitude tests

• Psychometric profiling

• Reference checking and screening

• Contracts and offers

DAY 4 - Training and Development

• Introduction to Training and Development

• Training Administration

• Induction and basic job training for new employees

• The science of adult learning

• Learning styles

• The Training co-ordinator

• The Training cycle

• Validation and Evaluation

DAY 5 - Performance Management and the Administration of Pay

• Introduction to Performance Management

• The Performance Appraisal

• Administration requirements

• Links to salary increase and bonus

• The pros and cons of performance appraisals

• Pay and reward, compensation and benefits

• Salary structures

• Payroll administration

• Personal action planning