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Public Training Courses
Certified Training Courses

Policies and Procedures for Human Resources

Why Attend

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Define Policies and Procedures; Differentiate between Policies and Procedures; Explain the importance of Policies and Procedures; Abide by the Code of Conduct, the acceptable behavior standards; Build and understand the SOP (Standard Operating Procedures); Define the roles and responsibilities of employees in various departments; Justify how the Policies and Procedures help employees safeguard their self-respect; Give equal opportunities to all employees; Manage employees in different departments by best serving their individual goals and aspirations; Help align personal goals to organizational goals for a mutual win-win, preventing despair; Learn to bridge the communication gap between the management and the employees; Reframe policies to match the current needs of another workforce pre-emptively; Create a conducive environment for employee happiness; Set examples by rewarding the right behaviors to reinforce concurrence

Target Audience

Day 1: Leaders and Managers; HR personnel; Line Managers; Policymakers; OD Consultants; Independent consultants; Individuals; corporate professionals managing people in the business

Target Competencies

n/a

Day 1:

 Introduction of Policies and Procedures

  • What is Policy and its Procedures?

  • Difference between Policies and Procedures

  • Benefits of Policies and Procedures

  • Importance of Policies and Procedures

Types of Policies

  • Recruiting and hiring Policies

  • Code of Conduct and Sexual Harassment Policies

  • Safety and Health Administration Policies

  • Disciplinary and Termination Policies

  • Drug and Alcohol Policy

  • Leave Policy

  • Privacy Policy (etc.)

Day 2:

Identifying areas where HR Policies are required

  • Compensation and Benefits

  • Employee Relations

  • Health and Safety

  • Training and Development

  • Maternity, Parental, and Adoption Leaves

  • Privacy (Data, etc.)

  • Performance Management

  • Code of Conduct

  • Discrimination and Harassment

  • Recruitment

Effectively making the HR Policies 

  • Targeting the values and morals of the organization

  • Making specific and clear HR policies

  • HR Policies should be within the government-approved framework

  • Consider the global regulations in case of presence across the globe

  • Making employee-oriented policies

  • Clearly define policies for permanent and contract employees

Day 3

Developing Policies

  • Identify the need for new policies

  • Identifying the gaps that affect the decisions in a department

  • Ensuring the organization follows the law

  • Anticipating the achievements of the policies

  • Anticipate impediments and ways to address them

  • Policies should be easy to implement

  • Consulting the senior management

Developing Procedures

  • Defining and understanding the processes and aligning procedures

  • Building the process

  • Making SOPs (Standard Operating Procedures)

  • Using Flowcharts and other tools/ formats

  • Developing effective and detailed procedures

  • Considering all the aspects of the process

Day 4

Drafting the Policy

  • Language should be simple and positive

  • Avoiding Jargons

  • Policies should be flexible and unbiased

  • Specify to whom does the policy apply to/ who is excluded

  • Policies should communicate the purpose

  • Share the references for the policies

  • Must have the date the policies come into effect

  • Updated dates in case of amends made

Reviewing the Policies

  • Taking feedback from the people involved in the process of making the Policies and procedures

  • Testing the policies on a group of employees and managers before implementing them at an organizational level

  • Analyze if the policies achieve the desired goals

Day 5

Evaluating the regulatory impact of policies

  • Involve a qualified legal professional for feedback

  • Review and study the likes of your organization to prevent any gaps/ flaws

  • Keep abreast with changing laws and implications that might impact your policies and employees in the long run

  • Facilitate audits to assess the relevance of policies in the changing environment

  • Keep employees informed about any amends/updates to prevent distrust

$2875

Victoria

Country: Seychelles

Duration: One week

Date: 11–15 Aug 2025

Register

$2475

Cape Town

Country: South Africa

Duration: One week

Date: 23–27 Feb 2026

Register