Preparing and Developing Training Specialist and Coordinators

DAY 1

How People Learn and What Interferes with the Learning Process

• Introduction and program objectives

• How adults learn - discussion

• Motivators to the learning process

• Learning styles - demonstration and questionnaire

• How personality plays such an important role in learning

• Reasons why people find it difficult to learn - exercise

• Medical impediments to learning (no matter how good the training is)

• Latest data on memory - and what we can do to improve it - demonstration

DAY 2

The Role and Function of Today’s Training Departments

• Group exercise - what does training do?

• The roles within training

• The new training activities map - discussion

• So who should do what in training - group exercise

• Feedback from exercise

• Should training be a profit centre and how should it demonstrate value?

• Training role in other matters - succession planning

• Business emergency procedures - exercise

DAY 3

The Two Principle Training Requirements - Competency & Performance

• Competency - The History

• How competencies are constructed - practical exercise

• How much training comes from competency requirements

• Measuring before and after results of competency-based training

• What is performance

• Types of performance-based training - group exercise

• How to measure and evaluate performance-based training

• DVD - Training in action - group feedback and review

DAY 4

The Training Cycle - 2011 and Beyond

• How training is identified - group exercise

• A new and easier approach to Training Needs Analysis

• DVD on TNA - discussion

• How to cost training - easy method - demonstration

• Keeping accurate training records - what’s needed and new software

• How to prioritize all training - group exercise

• Prioritizing training - feedback and process needed

• How much value is in training - Case study and results

DAY 5

Getting the Best from Internal and External Training Providers

• Understanding Learning Objectives

• How to write learning objectives - group exercise

• Short cut easy way to write competency-based learning objectives

• How would you measure performance-based learning objectives - discussion

• Should high-level training results be rewarded?

• A professional evaluation tool should you need one

• Review of progress to date - your presentations