The HR Management MBA

DAY 1 - People Management

• The importance of sociotechnical management

• Techniques for effective communication

• Motivating for results

• Enhancing your coaching skills

• Empowering employees for improved performance

• Characteristics of a successful manager

DAY 2 - Leading Teams

• Obtaining the benefits of teamwork

• Characteristics of ineffective teams

• Characteristics of effective teams

• Managing conflict in a productive manner

• Understanding team member styles

• Creating a virtual team

DAY 3 - Strategic Planning

• Analyzing the strategic planning process

• Achieving competitive advantage

• Utilizing dynamic SWOT analysis

• Focusing on vision and mission

• The importance of contingency planning

• Examples of strategic success and failure

DAY 4 - Negotiating for results

• Gaining insight into the negotiating process

• Characteristics of an effective negotiator

• Developing negotiating strategies

• Employing persuasive negotiation techniques

• Achieving the benefits of effective negotiating

• Negotiation exercises

DAY 5 - Operational Excellence

• The Malcolm Baldrige quality award-standard of excellence

• Lessons from the best-performing companies

• Benchmarking your operation against the best

• Creating employee commitment

• Managing continuous improvement

• Creating a high-performance organization

DAY 6 - The changing expectations of Human Resources

• Introductions

• Global Change

• Impact of technology on future businesses - case study

• Need to change organizational structures - Video FACE

• How changing internal and external customer needs will affect all current HR concepts - Video

• Where are you now? The HR change model - questionnaire and discussion

DAY 7 - How the strategy works - the model and the implementation

• The four strategic models - how they work - case studies

• Strategic models for use within the organization, incorporating the LAND model - Video and organizational tool for measurement (questionnaire)

• Creativity and innovation - their role in strategic thinking - exercises, and video

DAY 8 - Translating strategy into action and use of corporate culture

• How strategy is translated into business plans

• Use of the 6 S model to produce plans that can be measured

• Creating HR quality plans - how to do it - practical exercises

• Delivering measurable business benefits

• No plan - no results - case study and Video

DAY 9 - Significant changes in how International HR will function in the future

• Process re-engineering HR activities - exercise and video

• The three-tier model for HR - benefits to the business

• Managing and valuing Human Capital

• Developing and measuring Competency and Performance

• Use of Corporate culture - how to design a corporate culture template - practical case study and exercise

• The changing function of recruitment, psychometric testing and Personality questionnaires

DAY 10 - Significant HR actions that can help improve the efficiency of the organization

• Understanding rightsizing the organization - an ongoing process

• How pay and conditions can dramatically improve productivity - at no extra cost to the organization

• A new look at performance appraisal - ensuring year on year improvements in competency and performance

• How a new motivation model “MMM” can change measurable results

• Corporate communications - a new role for HR?

• Managing trends: knowledge management, home working, predictive forecasting

• End of program review