Why Attend
Maintaining a high level of productivity in today's successful organizations takes work and continuous learning in a variety of management skills and techniques. To be successful in daily work tasks, knowledge, and skills in management techniques must be learned, practiced, and implemented. People in all types of organizations find themselves needing to find more productive methods of planning work and tasks, setting appropriate goals, using good interpersonal skills, and using effective means of making decisions. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.
Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing
Use simple frameworks for planning, including allocating and managing priorities, scheduling work, working proactively and reactively and project planning; Understand and develop the skills necessary to get assigned work completed on time.; Use basic planning project tools to plan a work strategy; Set goals and targets effectively and efficiently; Learn how to establish and maintain task deadlines; Understand the characteristics of colleagues who assist in our work assignments; Develop positive interpersonal techniques for better management of our work; Learn how to plan work balancing the constraints of time, cost, scope and quality; Understand the role of stakeholders in a project and learn techniques of stakeholder management; Develop techniques to deal with organizational change, including delegation and empowerment; Develop communication and human interaction skills with others; Understand and develop skills necessary to set goals in a strategic and organizational context; Consider methods of improving decision making; Understand how delegation can be used in setting of goals and planning; Identify decision-making processes and how they impact on organizations; Develop the ability to make higher quality decisions as individuals and teams
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Module 1:
Effective Time, Task & Work Planning
Day 1: Our Changing World - personal assessment
What do I hope to achieve?
How will I achieve it?
What has changed in work and life?
What other changes can we expect?
How do we manage this?
What are the implications for me and for others?
Balancing life and work
Day 2: Why time matters and how your use of time affects others
How am I using my time?
What are my time wasters?
Time logging
Why do I put things off?
Ways that other people use time
Time lines - how do I view time?
How does my use of time affect others?
Day 3: Work planning and project management
Work management methods diagnostic
Pressures on work plans - time, quality, cost
The planning process
Planning work in progress
Analyzing and managing risk
Contingency planning
Problem-solving techniques
Day 4: Practical techniques for managing time wasters
Managing paperwork, real and virtual
Managing travel
Managing meetings
Making the best use of the phone.
Using the diary - the key time management tool.
Managing Interruptions
Day 5: Making it all work
Work planning practical
Debrief
Testing your plan
Analyzing your strengths and needs
Developing your personal development plan
Module 2:
Goal Setting, Planning & Decision Making
Day 6: Current Status of Setting Goals, Planning and Decision Making
Introductions
Course purpose, goals and objectives
Overview and context of organizational change and the impact on goals, planning and decision making
Understanding of the current status of the organization, team and personal work
Review of management processes and skill areas
Using a planning process to set goals and get work started
Day 7: Importance of Goal Setting and Planning Management
Integrating goals, scope, work structure and management planning
Identifying initial resource requirements
Identifying risk techniques that affect work assignments, priorities and deadlines
Communication that responds to: who, what where, when, how, why
Understanding the importance of quality planning in work assignments
Day 8: Setting Priorities and Making Decisions in the Planning Process
Using planning to ensure task priorities are established
Planning for time management, scheduling and meeting deadlines
Integrating the functions into a final work plan
Improving communications and listening skills
Planning for delegation responsibility and authority
Techniques for making good decisions
Day 9: Working with Your Team
Identifying the skills required to obtain the help of others
The importance of group skills to achieve team success
The importance of interpersonal skills in making personal and team decisions
Empowering the team through delegation and decision making
The importance of effective communication in team relations
Day 10: Developing Personal and Team Change Action Plans
Innovation and improvement for personal and team change
Identification of change processes and human change
Techniques to set personal and team change goals
Dealing with people who do not want change
Developing an action plan for personal and team change