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Public Training Courses
Certified Training Courses

Managing and Coordinating Training Proactively

Why Attend

Maintaining a high level of productivity in today's successful organizations takes work and continuous learning in a variety of management skills and techniques. To be successful in daily work tasks, knowledge, and skills in management techniques must be learned, practiced, and implemented. People in all types of organizations find themselves needing to find more productive methods of planning work and tasks, setting appropriate goals, using good interpersonal skills, and using effective means of making decisions. A focus on using productive practices allows for effective and efficient management of work and making changes in the organization.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Use simple frameworks for planning, including allocating and managing priorities, scheduling work, working proactively and reactively and project planning; Understand and develop the skills necessary to get assigned work completed on time.; Use basic planning project tools to plan a work strategy; Set goals and targets effectively and efficiently; Learn how to establish and maintain task deadlines; Understand the characteristics of colleagues who assist in our work assignments; Develop positive interpersonal techniques for better management of our work; Learn how to plan work balancing the constraints of time, cost, scope and quality; Understand the role of stakeholders in a project and learn techniques of stakeholder management; Develop techniques to deal with organizational change, including delegation and empowerment; Develop communication and human interaction skills with others; Understand and develop skills necessary to set goals in a strategic and organizational context; Consider methods of improving decision making; Understand how delegation can be used in setting of goals and planning; Identify decision-making processes and how they impact on organizations; Develop the ability to make higher quality decisions as individuals and teams

Target Audience

Target Competencies

n/a

Module 1:
Effective Time, Task & Work Planning

Day 1: Our Changing World - personal assessment

  • What do I hope to achieve?

  • How will I achieve it?

  • What has changed in work and life?

  • What other changes can we expect?

  • How do we manage this?

  • What are the implications for me and for others?

  • Balancing life and work

Day 2: Why time matters and how your use of time affects others

  • How am I using my time?

  • What are my time wasters?

  • Time logging

  • Why do I put things off?

  • Ways that other people use time

  • Time lines - how do I view time?

  • How does my use of time affect others?

Day 3: Work planning and project management

  • Work management methods diagnostic

  • Pressures on work plans - time, quality, cost

  • The planning process

  • Planning work in progress

  • Analyzing and managing risk

  • Contingency planning

  • Problem-solving techniques

Day 4: Practical techniques for managing time wasters

  • Managing paperwork, real and virtual

  • Managing travel

  • Managing meetings

  • Making the best use of the phone.

  • Using the diary - the key time management tool.

  • Managing Interruptions

Day 5: Making it all work

  • Work planning practical

  • Debrief

  • Testing your plan

  • Analyzing your strengths and needs

  • Developing your personal development plan

Module 2:
Goal Setting, Planning & Decision Making

Day 6: Current Status of Setting Goals, Planning and Decision Making

  • Introductions

  • Course purpose, goals and objectives

  • Overview and context of organizational change and the impact on goals, planning and decision making

  • Understanding of the current status of the organization, team and personal work

  • Review of management processes and skill areas

  • Using a planning process to set goals and get work started

Day 7: Importance of Goal Setting and Planning Management

  • Integrating goals, scope, work structure and management planning

  • Identifying initial resource requirements

  • Identifying risk techniques that affect work assignments, priorities and deadlines

  • Communication that responds to: who, what where, when, how, why

  • Understanding the importance of quality planning in work assignments

Day 8: Setting Priorities and Making Decisions in the Planning Process

  • Using planning to ensure task priorities are established

  • Planning for time management, scheduling and meeting deadlines

  • Integrating the functions into a final work plan

  • Improving communications and listening skills

  • Planning for delegation responsibility and authority

  • Techniques for making good decisions

Day 9: Working with Your Team

  • Identifying the skills required to obtain the help of others

  • The importance of group skills to achieve team success

  • The importance of interpersonal skills in making personal and team decisions

  • Empowering the team through delegation and decision making

  • The importance of effective communication in team relations

Day 10: Developing Personal and Team Change Action Plans

  • Innovation and improvement for personal and team change

  • Identification of change processes and human change

  • Techniques to set personal and team change goals

  • Dealing with people who do not want change

  • Developing an action plan for personal and team change

$3475

Cape Town

Country: South Africa

Duration: Two weeks

Date: 10–21 Nov 2025

Register

$4875

Bangalore

Country: India

Duration: Two weeks

Date: 11–22 May 2026

Register