Why Attend
Excellent Troubleshooting Skills are considered a core competency for 'Best-in-Class' modern industrial companies. If your company’s goals include minimizing downtime then this workshop is a must because it delivers rapid, efficient Troubleshooting.
Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing
Understand how to become a 'Top Gun' Trouble-Shooter; Develop a structured approach to Troubleshooting and Problem Solving which uses common terminology and shared understanding; Point the way to Continuous Improvement in the way you run your processes and make incremental efficiency gains; Understand the difference between having a technical manual on the bookshelf – and actually making it work; Identify the "motivated" people who should be the champions of Troubleshooting and Problem Solving – and who should just follow; Understand work practices which "allow" success in Troubleshooting and Problem Solving
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Day 1:
Introductory Concepts
The nature of problems
A Common Terminology
Context – Asset-based or Business Process-based
Structured approaches – 6 Big Losses, 7 Wastes
Techniques introduction
Tools introduction
A Six Level Performance Standard
Critical Relationships
Day 2:
Tools & Techniques – Practical Experience
Decision Logic
Maturity Indexing
Relationships Analysis
Problem Analysis and Synthesis
Practical Use of Tools and Techniques
Case Studies
Project selection methods
Tools & Techniques – selecting the right one
Day 3:
People Issues
Working practices – empowerment or impairment?
Group dynamics
Individual motivators
External vs. Internal Motivation
Developing Troubleshooting and Problem-Solving skills
Managing change
Transition Matrix
Fraction
Day 4:
Operator, Maintainer, Designer Interface
Cross-functional working
Effect of Maintenance strategy
Functional Contribution analysis
Life Cycle Analysis, Design for Operation, Design for Maintenance
Variability Analysis
Strategies; Planning; and Protocols
Effect of improved “Fit” between critical parameters in Operations
Continuous Improvement
Day 5:
Open Forum
Review of Concepts, Tools, and Techniques
Your Problems – Your Case Studies
Your Action Plan
Configuration Management
Commercial Programs
Application of “Standard Questions”
The Four critical stages of Data Maturity
Wrap up