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Public Training Courses
Certified Training Courses

Managing & Motivating Towards Excellence

Why Attend

To create high levels of customer satisfaction and achieve the organizational mission, organizations must become “One Big Team Working Together”. Everyone must contribute to their ideas, working together as internal customers. This requires a radical shift in the “management” paradigm where leaders and professionals realize the importance of employee involvement in the management process i.e. the importance of encouraging and motivating employees to contribute their ideas as well as to harness the employees’ potential, and adopt a major change of role.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Gain insights into their own strengths and weaknesses and leadership styles; Be able to understand the emotional makeup of their teams, colleagues, and customers; Have begun to develop leadership competencies and skills to motivate employees; Understand and begin to practice innovative leadership; Have built a foundation for continuous Improvement; Be able to harness their employees’ emotional intelligence to release creativity in the workplace; Understand and practice key people skills to motivate towards excellence

Target Audience

Target Competencies

n/a

DAY 1

Adopting the new organizational culture through understanding people

  • Importance of perception

  • Perception in the workplace

  • Maximizing our perceptual ability

  • Type & trait theories of human personality

  • Understanding Personality styles

  • Optimizing our personality strengths

  • Removing emotional blind spots

  • Appropriate self-disclosures

DAY 2

Motivating employees

  • Understanding motivation

  • Motivating ourselves and others

  • Applying theories of motivation in the workplace

  • How leaders can motivate employees

  • Removing blocks to motivation

  • The motivation for excellent performance

  • Motivating a high-performance team

  • The Art of Giving and Receiving Criticism

DAY 3

Motivating innovative & creative thinking in the workplace

  • Psychological principles of creativity in the workplace

  • Encouraging creativity for continuous improvement

  • Convergent & divergent thinking

  • Understanding and managing creative people

  • Stages of the creative process: Preparation, Incubation, Illumination & Verification

  • Transforming blocks to creativity

  • Creativity for business breakthroughs

  • Divergent Thinking Skills for Innovative Leadership

DAY 4

The new leader

  • Psychological principles of leadership

  • Theories of leadership

  • Leadership for managing performance

  • Transactional leadership & transformational leadership

  • Visionary & competent leadership

  • Developing leadership integrity

  • Innovative leadership for excellent performance

  • Being Prepared to Lead

DAY 5

Managing for Excellence

  • Development of Vision, Mission, Key Goals and Key Processes

  • Optimizing the leader's natural strengths

  • Integrity & Compassion for Accountable Leadership

  • Leadership for Performance Management

  • Managing Change and getting others involved

  • Leading by example

  • Inspirational Leadership

$2875

Victoria

Country: Seychelles

Duration: One week

Date: 25–29 Aug 2025

Register

$3875

Singapore

Country: Singapore

Duration: One week

Date: 30 Mar–03 Apr 2026

Register