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Public Training Courses
Certified Training Courses

Cultural Intelligence Program (CQ)

Why Attend

Cultural intelligence (CQ) is “the capability to relate and work effectively across cultures and diversity”. It measures how we behave in diverse situations.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Build awareness as well as acquire the skills of dealing with and accepting diversity and differences.; You will grow the ability to act and relate appropriately and effectively in various diversity and cultural contexts.; The practice of face-to-face interactions between people whose cultures or backgrounds are different from one another; Discuss the importance of not assuming sameness especially in a new environment and the impact of doing so.; Develop the willingness and ability to engage appropriately and effectively with others who are different from us; Explain how increased awareness of our own stereotypes can support the use of inclusive language that is sensitive to cultural differences and diversity. ; Cultivate empathy across cultures of those around us and reflect on situations and be able to suspend judgments; Know your communication style and be willing to adopt it. As well as being able to identify other different communication styles.

Target Audience

Target Competencies

n/a

  • What is CQ

  • why is CQ important

  • CQ Model

  • Concepts of cultures and diversity

  • Cultural identities

  • Generalization and Stereotypes

  • Suspending judgments  

  • Communication styles                                                           

  • Cultural Values and dimensions

  • Cultural Conflict resolution styles                                                         

  • Dealing with conflicts when in the Panic Zone.

  • Perception

  • My Cultural Identity

  • Identity and change

  • Adaptation and cultural shock

  • Change and transition and dealing with change

 

$3275

Hong Kong

Country: China

Duration: One week

Date: 29 Sep–03 Oct 2025

Register

$4475

Istanbul

Country: Turkey

Duration: One week

Date: 23–27 Mar 2026

Register