Advanced Assertive Communication Skills

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

the ability to reach a higher level of competence in assertive communication; real-time feedback on their spoken communication aligned with assertiveness in 21st-century communication; the ability to recognise language and vocal aspects that do not align with assertive communication; capability to correct these errors and self-improvise; understanding of the requisites of an assertive (positive and collaborative) communicator; ability to express ideas assertively on any subject; the skill to initiate conversations, offer feedback, respond to criticism and compliment people assertively; understanding of the potential of assertive listening, questioning and acknowledging the other

Target Audience

Communication in the 21st Century Presidents, Vice-presidents and Senior Management who are looking to increase their knowledge and skill in Assertive Communication; Managers, Secretaries and Team Leaders across industries; Administration executives responsible for communicating to different sectors of the business; Executives who need assertive communication skills; Trainers, teaching staff, educators and administrators responsible for interacting with students and faculty; Human Resource Managers, Executives and Leaders responsible for employee engagement, performance and organisational development; Government officials responsible for communication and administration in government sectors; Hospital staff, support staff in volunteer camps and faculty communicating with external stakeholders; Any other professional who would like to improve their ability to communicate assertively

Target Competencies

n/a