info@commonwealthtca.com
Language  
English
French
Spanish
German
Italian
Russina
Arabic
Turkish
Home
Courses
Cities
Associations
Services
About Us
Contact Us
Home
Courses
Course Category
→ Accounting and Finance
→ Administration and Secretarial
→ Auditing and Governance, Risk and Compliance
→ Banking, Insurance and Financial Services
→ Business Continuity and Crisis Management
→ Communication and Writing Skills
→ Construction Management
→ Contracts Management
→ Customer Service
→ Data Management and Business Intelligence
→ Digital Innovation and Transformation
→ Energy and Water Management
→ Financial Technology (FinTech)
→ Health, Safety and Environment
→ Human Resources and Training
→ Interpersonal Skills and Self Development
→ IT Management
→ Leadership and Management
→ Legal
→ Maintenance and Engineering
→ Marketing and Sales
→ Monetary Economics
→ Monitoring and Evaluation
→ Oil and Gas
→ Planning and Strategy Management
→ Port and Shipping Management
→ Procurement and Supply Chain Management
→ Project Management
→ Public Relations
→ Quality and Productivity
→ Security Management
→ Tourism Management
→ Transport and Logistics
More Links
→ Public Training Courses
→ Certified Training Courses
Cities
All Cities
Abu Dhabi
Accra
Addis Ababa
Amsterdam
Arusha
Bali
Bangalore
Barcelona
Beijing
Bujumbura
Cairo
Cape Town
Casablanca
Colombo
Copenhagen
Dar Es Salaam
Doha
Dubai
Geneva
Guangzhou
Hong Kong
Istanbul
Jakarta
Kampala
Kigali
Kingston
Kuala Lumpur
London
Lusaka
Manila
Maputo
Mbabane
Mombasa
Moroni
Mumbai
Muscat
Nairobi
Ottawa
Port Louis
Rome
Sao Paulo
Shanghai
Sharm El-Sheikh
Singapore
Stavanger
Stockholm
Taipei
Victoria
Vienna
Washington DC
Zanzibar
Associations
Services
All Services
Public Courses
Certified Training Courses
In-House Training Courses
Executive Coaching
Individual Training Programs (ITP)
Commonwealth TCA's Leadership Development Program
Consulting
About Us
Contact Us
Course Category
→ Accounting and Finance
→ Administration and Secretarial
→ Auditing and Governance, Risk and Compliance
→ Banking, Insurance and Financial Services
→ Business Continuity and Crisis Management
→ Communication and Writing Skills
→ Construction Management
→ Contracts Management
→ Customer Service
→ Data Management and Business Intelligence
→ Digital Innovation and Transformation
→ Energy and Water Management
→ Financial Technology (FinTech)
→ Health, Safety and Environment
→ Human Resources and Training
→ Interpersonal Skills and Self Development
→ IT Management
→ Leadership and Management
→ Legal
→ Maintenance and Engineering
→ Marketing and Sales
→ Monetary Economics
→ Monitoring and Evaluation
→ Oil and Gas
→ Planning and Strategy Management
→ Port and Shipping Management
→ Procurement and Supply Chain Management
→ Project Management
→ Public Relations
→ Quality and Productivity
→ Security Management
→ Tourism Management
→ Transport and Logistics
More Links
→ Public Training Courses
→ Certified Training Courses

Business writing skills

Why Attend

All business activities are governed by writing policies and procedures. Much effort is spent on looking at how to draft documents, and, while this is important, it sometimes overshadows the importance of the Policy or Procedure, and related documents such as Specifications and Standards.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Increase recognition of the use of Policy and Procedures; Develop drafting skills, which will be useful tools in all types of documents; Improve clarity of expression in documents; Increase working knowledge of implications and potential problems with Policy and Procedures; Better awareness of the commercial impact of drafting issues; Improve the ability to reduce the risks

Target Audience

Target Competencies

n/a

Day One

Introduction to Policy & Procedure Writing

  • Introduction

  • Why they are important

  • What makes a good Policy

  • The structure of Policy and Procedures

  • Writing styles

  • Incorporation of other documents

Day Two

The Governance and Roles involved in Policy

  • The role of Policy and Procedures

  • What needs to be included

  • Who needs to be involved

  • The review process

  • The approval process

  • Publication

Day Three

How to Implement Policy & Procedures

  • Review of examples of Policy and Procedures

  • Avoiding ambiguity

  • Standards –ISO

  • Communications

  • How to ensure staff compliance

  • Maintenance

Day Four

Drafting Policy & Procedure

  • Drafting guides

  • Best practice

  • Useful tips

  • Effective writing

  • Commercials

  • Drafting exercises, based on the documents reviewed

Day Five

Case Studies and Workshops

  • Case Studies

  • Groups

  • Workshop objectives

  • Workshop

  • Final wrap-up

  • Discussion

$2475

Cape Town

Country: South Africa

Duration: One week

Date: 10–14 Nov 2025

Register

$1875

Kampala

Country: Uganda

Duration: One week

Date: 20–24 Apr 2026

Register