Communicate Openly, Negotiate, Influence & Persuade

Day 1: Personal Inner Communication Essentials

• What is Communication?

• What does effective communication mean?

• Understand the 3 major levels of Communication.

  • Intra- Personal (with Oneself).

  • Inter-Personal (with another Individual).

  • Inter-Active synergy (with a group of persons).

• Appreciate the different ‘fields of experience.’

• Discover the power of Non-Verbal Communication.

• Study the 8 Non-Verbal empowerments.

• Understand why your personal Self-Image has a great deal to do with your presentation, language, style and content.

• Controlling your subconscious mind to communicate effectively.

Day 2: Understanding Communication and Persuasion

• Understanding the communication cycle.

• Analyse the Communication Pyramid.

• Know the power of words in the communication process.

• Discover the powerful I-A-D-A communication format.

• Understanding the brain, during the communication process.

• Understand the keys to successful public speaking.

• How to develop and present a vital speech.

• How to dress professionally and appropriately.

• Find out the right and wrong ways in body posture.

• How to use your voice effectively.

• Discover the power of illustrations and stories.

• Learn how to overcome Public speaking fears.

• How to listen actively and respond accordingly.

• Know the power of influence.

Day 3: Communicating and Presenting Effectively

• Learn how to organize your presentation.

• How to prepare and present a computer / PowerPoint presentation etc.

• What to do prior to a presentation.

• Understand the impact of Visual communication.

• Understand the psychology of the Smile in communication.

• How to present to a cross-cultural audience.

• Observe what features attract an audience.

• Learn how to analyze your audience.

• Using positive visual imaging.

• How to use the telephone effectively and professionally.

Day 4: Communication Strategies for Professional Excellence

• How to an effective decision-maker, in the communication process.

• How to use strategic communication negotiation skills.

• Discover the 9 Keys to making an effective presentation.

• Learn how to develop a systematic filing system.

• Learn how to obtain good source material.

Day 5: Applying Personal Influence and Persuasion

• Analyse the 9 strategic principles for effective communication.

• Apply these Communication principles into a “Plan of Action” for your life and incorporation into your Company infra-.structure.

• How to be proactive and make things happen.

• Essential communication practices for ongoing success.