Succeeding as a New Manager

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Understand and develop skills necessary for new managers/supervisors; Learn the importance of managing strategic thinking; Learn how to set goals and plan effectively and efficiently; Develop an ability to establish a customer focus in management; Develop positive interpersonal techniques for better people relationships; Improve their ability to make higher quality decisions; Apply concepts of team building, team performance, and motivation; Learn how to establish and maintain time management techniques; Understand the role of stakeholders and learn techniques of stakeholder management; Understand how to develop productive communication techniques; Understand the importance of performance standards, goals, and objectives; Develop improvement plans to accomplish work and improve performance

Target Audience

Target Competencies

n/a