Incident Investigation and Root Cause Analysis

 Day (1) Introduction to Incident Management and Investigations

• Incident management.

• Differences between an Emergency, Incident, and Accident

• Security incidents and safety incidents

• Managing an incident

• Incident response

• Business Continuity Management (BCM)

• Investigation case studies

• Evidence collection and continuity of evidence

• External and internal investigations

• Locard’s Exchange Principle

Day (2) The fundamentals of Incident Management

• Initial response

• Incident classification

• Reporting and escalation procedures

• Integrated Incident Management Response

• Site-specific emergency procedures

• 5 Priorities when responding to specific Incidents

• Incident management team requirements

• Conducting debriefs post-incident

• 5C’s to Incident Management

Day (3) Application of Incident Management Plan

• What is an Incident Management Plan?

• Constructing an Incident Management Plan for your organization

• Techniques required to implement the plan

• Implement the incident management plan

Day (4) Principles of Investigations

• Locard’s Exchange Principle

• Establishing an investigative mindset

• Observation skills

• Rules of Investigation

• Planning an investigation

• Decision-making process

• Working with victims and suspects

• Priorities on attending the scene

• Principles and types of search

• Types, value, and collection of evidence

• Crime scene preservation

• Crime typology and how it affects investigations

• Common Questions and Answers regarding investigations

Day (5) Investigation Methodology

• Conducting an investigation

• Investigation evaluation

• How to deal with Evidence found at the scene

• Dealing with the authorities and Police

• Understanding the legal chain of evidence

• Questioning techniques

• How to conduct a professional Interview