Integrating Strategic, Operational and Tactical Leadership for Outstanding Performance

Module One: Strategy Excellence: From Strategic Vision to Tactical Execution

Day One: From Vision to Results: The Planning and Execution Framework

• Understanding the distinctions between strategy, operations, and tactics
• How planning and execution work
• How vision, mission, and planning relate to morale, cohesion, and unity of purpose
• Nested hierarchical planning
• Mission analysis and mission leadership
• Measuring progress and results

Day Two: Strategy: Setting the Vision and Direction

• Understanding vision, mission, objectives
• Corporate-level strategy
• Competitive strategy and positioning
• Offensive and defensive maneuvers

Day Three: Operational Campaign Planning: Turning the Strategy into Actionable Plans

• Using nested hierarchical planning and mission analysis to create a campaign planning framework
• Understanding and applying key operational concepts: centre of gravity, main effort, concentration, economy of effort, major thrust(s), and supporting thrust(s)
• Working with limited resources: deciding what to do and why to do it
• Building a campaign plan to implement a strategy
• Successful maneuvering and positioning

Day Four: Operational Systems and Processes: Setting the Conditions for Successful Execution of Strategy

• Strategy mapping and the components of organizational systems and processes
• The financial perspective
• The customer perspective
• The internal perspective: operations management, customer management, innovation, and regulatory & social processes
• The learning and growth perspective: developing and integrating human, informational, and organizational capital

Day Five: Tactics: Getting Results and Leading in the Face Competition and Obstacles

• Breaking objectives into manageable goals and tasks
• Giving direction efficiently and effectively
• Using and encouraging initiative, flexibility, and adaptation within overarching strategy, operational plans, and organizational structures and systems
• Managing for results
• Feedback and adjustment

Module Two: Effective Organizational Leadership

Day Six: Understanding the Leadership System and Leadership Development Framework

• Characteristics, commonalities, and differences of strategic, operational, and tactical leadership
• The relationship of the Leadership System to the Planning and Execution Framework
• Influence and motivation in a dynamic and competitive environment
• Leadership Development Framework: Understanding and applying action-logics and the stages of leadership development
• Relating the leadership development stages to strategic, operational, and tactical leadership

Day Seven: Tactical leadership: Front-line leadership to achieve the organization’s mission, vision, and goals

• Characteristics and requirements of tactical leaders
• Expertise and technical competence as the basis of tactical leadership
• Leading from the front & setting the example
• Coaching and mentoring
• Developing others
• Supervision, assessment, and feedback

Day Eight: Operational leadership: Implementing the strategy by creating winning conditions for tactical leaders

• Characteristics and requirements of operational-level leaders
• Leading the institution and organization, not just people
• Leading departments, divisions, and functions
• Cross-departmental leadership, cooperation, and influence
• Advising the top leadership
• Staff vs. line leadership

Day Nine: Strategic leadership: Formulating and communicating vision, mission, objectives, and strategy

• Characteristics and requirements of strategic leaders
• Strategic leadership of external stakeholders
• Strategic leadership of internal stakeholders
• When to micromanage
• Creating a strategy from the top down

Day Ten: Putting it all together: Creating a visionary and strategy-based organization

• What is visionary leadership and how does it relate to strategic leadership?
• Creating a culture of vision, strategy and initiative, at all levels and throughout the organization
• Creating a collaborative vision and strategy