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→ Monitoring and Evaluation
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→ Planning and Strategy Management
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The Oxford Business Excellence for Healthcare Professionals Certificate Program

Why Attend

This 10-day training course combines the principles of Business Excellence and the delivery of patient-centered healthcare provision on a journey towards Excellence. The Business Excellence Model encompasses all aspects of organizational activities and encourages improvement through fact-based evidence. It encourages a culture of learning and innovating, whilst also ensuring effective processes that deliver quality care.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Explore different healthcare systems; Gain an understanding of EFQM Excellence Model principles; Understand patient-center care and the need for effective partnerships; Learn to use the model for self-assessment on the road to excellence; Understand the impact of culture on innovation

Target Audience

This training course is suitable for a wide range of healthcare professionals and managers who will greatly benefit:  Managers and clinicians jointly responsible for leading healthcare organizations; Managers and clinicians responsible for quality care provision; Line and functional managers, team leaders, and supervisors; Quality management professionals; HR professionals

Target Competencies

n/a

$5875

Stavanger

Country: Norway

Duration: Two weeks

Date: 22 Sep–03 Oct 2025

Register

$4875

Jakarta

Country: Indonasia

Duration: Two weeks

Date: 02–13 Mar 2026

Register