Why Attend
Communications and PR are at the heart of the business performance. Modern methods, tools, and channels have greatly increased its power. This lively and challenging program is focused on developing skills and competence to practice effectively in today’s organizational environment. In this program you will learn how to:
Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing
Examine the role of Communications/PR in the 21st Century Organisation; Explore the range of communications techniques and tools available; Develop increased skill writing for print and the web and competency in the range of PR tools and techniques including editing; Learn how to write a clear PR/Communications brief; Plan communications activity to meet client need; Learn how to develop an electronic PR/Communications Centre; Develop crisis media management techniques; Develop media interview techniques; Develop personal communications effectiveness
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Day1 The 21st Century Communicator
Introduction and welcome
Goal setting for the program
The role of Communications PR in the organization
The range of media and channels
A problem-solving approach to PR
Personal goal-setting for the program
Day 2 From theory to successful practice
Communications models: implications for practice
Psychological themes and construction in practice
The art of influence and persuasion
Ethics and communications
Organizational transparency and communications
Taking and interpreting communication briefs
Day 3 The Medium is the Message
Managing stakeholder relations
Managing government relations
Choosing channels - matching media to tasks and stakeholders
Writing and editing a newsletter, newspaper or magazine
Writing for the web
Organizing events and exhibitions
Day 4 e-Management x Communication
Improving the power of communications in the organization
Measuring communications effectiveness
Using measurement to improve performance
Crisis communication
Reputational management
Day 5 Putting it all together
Planning your career and personal development
Impacting positively on your managers
Managing up and increasing your personal visibility
Networking and effectiveness
Team working and your personal effectiveness
Time management and work planning
Summary and Conclusion