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Certified Training Courses

The Feedback Loop: Harnessing Insights for Success

Why Attend

Feedback is a powerful tool for self-discovery and growth. This program equips you with the skills to navigate feedback effectively, both as a giver and receiver. Learn to solicit, analyze, and utilize feedback to gain valuable insights into your strengths and develop strategies to optimize your performance.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Define the importance of feedback in the self-awareness development process.; Identify different types of feedback and their effectiveness.; Develop strategies for soliciting constructive feedback from various sources.; Apply frameworks for providing clear, specific, and actionable feedback.; Utilize feedback to set SMART goals and create an action plan for improvement.

Target Audience

This program is designed for individuals who want to: Develop a growth mindset and embrace feedback for improvement.; Master the art of giving and receiving constructive feedback effectively.; Utilize feedback to improve communication, collaboration, and teamwork.; Gain valuable insights into their performance and identify areas for development.; Translate feedback into actionable steps for achieving personal and professional goals.

Target Competencies

n/a

Day 1:

The Power of Feedback for Growth

  • Understanding the role of feedback in enhancing self-awareness and performance.

  • Differentiating between constructive criticism and unhelpful feedback.

  • The benefits of a growth mindset for receiving and utilizing feedback effectively.

  • Case studies: Examining positive examples of utilizing feedback for growth.

  • Setting personal goals for developing effective feedback skills.

Day 2:

Soliciting Meaningful Feedback

  • Developing strategies to effectively request constructive feedback from colleagues and superiors.

  • Formulating open-ended questions to elicit valuable insights.

  • Understanding the importance of context and timing when soliciting feedback.

  • Overcoming the fear of negative feedback and fostering a culture of open communication.

  • Interactive exercises: Practicing techniques for effective feedback requests.

Day 3:

The Art of Giving Constructive Feedback

  • Structuring clear, concise, and specific feedback that is actionable.

  • Focusing on behavior and providing specific examples for improvement.

  • Delivering feedback in a positive and respectful manner.

  • The importance of active listening and focusing on the recipient's goals.

  • Role-playing exercises: Practicing providing constructive feedback in different scenarios.

Day 4:

Analyzing and Utilizing  Feedback

  • Strategies for objectively analyzing feedback from different sources.

  • Identifying recurring themes and patterns in the feedback received.

  • Differentiating between valuable insights and personal opinions.

  • Developing an action plan to address areas identified for improvement.

  • Group discussions: Strategies for effectively utilizing feedback for personal growth.

Day 5:

Building a Feedback Culture

  • The importance of creating a safe space for open communication and feedback exchange.

  • Strategies for fostering a growth mindset within teams.

  • Integrating feedback mechanisms into performance management practices.

  • Promoting continuous learning and development through ongoing feedback.

  • Action planning: Developing strategies to cultivate a culture of feedback within your team or organization

$4475

Geneva

Country: Switzerland

Duration: One week

Date: 25–29 Aug 2025

Register

$1475

Mombasa

Country: Kenya

Duration: One week

Date: 22–26 Jun 2026

Register