Managing Vendor Qualification, Performance & Contract Compliance

Day 1: Vendor Qualification: Compiling an Approved Supplier List

• Determining the goals and objectives of Procurement
• Formulating a proper Procurement strategy
• Involving the end-user in determining the required technologies
• Developing an approved supplier list based on the required technologies
• Compiling supplier selection criteria
• Forming commodity teams to evaluate and provide supply solutions

Day 2: Supplier Assessment

• Supplier initial questionnaire
• Detailed supplier investigation
• Quality management systems
• Performing a supplier assessment
• Process capability studies
• Certification of suppliers
• ISO Certification
• Setting acceptance criteria
• Engaging the supplier during the tender process

Day 3: Supplier Performance - What to Measure?

• Carrot or stick?
• The setting of objects that is aligned with the goals of the company
• Characteristics of a good performance measurement system
• Developing a supplier performance system
• Sources of data
• Common mistakes in data recording
• Implementing the system

Day 4: Supplier Performance – Interpreting the results

• Rating the individual supplier
• Ranking your suppliers
• Disseminating the results: what to do and what not to do
• Rewarding good behavior
• Supplier recognition
• Punishing bad behavior
• Corrective Action Procedures

Day 5: Remedies for breach of contract

• What constitutes a breach?
• The different types of breaches
• The different remedies available
• Determining the quantum of damages
• Liquidated damages
• Equitable damages
• Court injunction

Determining the final outcomes

• Project close-out report
  • Time
  • Performance/Quality
  • Cost
• Lessons learnt