Professional Team Leader

The team leadership challenge

• 21st century team definition
• On shifting ground: organizations today
• Skills of effective team leaders
• Characteristics of effective team leaders
• Developing leadership skills
• Leadership styles: self- analysis
• Techniques for increasing team effectiveness

Building a high performance team

• Recipe for successful teams
• The teamwork success formula
• The importance of clear goals
• Decisions by consensus
• Clear roles and work assignments
• From involvement to empowerment
• Types of effective teams
• Team development stages

Inspiring teams to better performance

• Identifying team roles
• The Belbin type indicator
• Aligning individual and team motivators
• The values alignment matrix
• Keys to resolving values conflicts
• The motivating mix
• Creating a supportive environment
• Energizing your team

Sustainable strategies for improving team relationships

• Identifying effective communication methods
• Face to face communication
• Team problem solving
• Factors shaping team performance
• Phases of team problem solving
• Tools for making effective team decisions
• The ingredients of effective decision making

The team leader’s role in managing change

• Managing change
• Change requires exchange and expanded thinking
• Key factors in successful change
• The change cycle
• The 4 room apartment strategy
• Typical reactions to change
• Helping the team move through change stages
• Handling reactions to change
• Strategies for dealing with change
• The 17 laws of great teamwork