Maintenance Management: Developing & Enhancing Maintenance Strategies

Day 1: Modern Maintenance Management Practice in Perspective

Equipment Classification and Identification

• Maintenance Practice in Perspective

  • Maintenance in the Business Process

  • Evolution in Maintenance Management

  • The Contribution of Maintenance to the achievement of the Business Objectives

  • Maintenance Strategy Development Process

  • The Business Objective

  • Business, Operations and Maintenance Key Performance Area

  • The Maintenance Objective

  • Roles and Accountability

• Equipment Classification and Identification

• CMMS Requirements

• Functional Location

• Equipment Type Classification

• Equipment Identification

• Part Number and Bill of Material

• Documentation Structures

• Document Identification and Classification

Day 2: Maintenance Policies and Logistics Planning

• Maintenance Management Policies

  • Equipment Criticality Grading

  • Job Record Policy

  • Job Information Requirements

  • Principles of Work Order Design

  • Maintenance Work Prioritisation

• Maintenance Logistics Planning

• Logistic Support Analysis

• Maintenance Task Detail Planning

• Maintenance Work Estimating

• Maintenance Levels

• Support Documentation

• Support Equipment

• Personnel and Organisation

• Competency Development

Day 3: Failure Management Programme Development

• Failure Modes, Effects and Consequences

  • Equipment Functions and Performance Standards

  • Functional Failures

  • Failure Modes

  • Failure Effects

  • Consequences of Failure

• Failure Management Policies

• Age-Related Failure Patterns

• Random Failure Patterns

• Routine Restoration and Discard Tasks

• Routine Condition-based Tasks

• Types of Condition-based Tasks

• Failure-finding Tasks

• The application of RCM in the Development of Failure Management Policies

• Proposed Routine Maintenance Tasks

• Categorizing and structuring Routine Maintenance Tasks

• Corrective Maintenance Planning

• Logistic Requirements Planning

• Implementing Failure Management Policies

Day 4: Work Planning, Scheduling and Control

• Definition of Notifications, Defects, Deviations

• Notification Process, Roles and Principles

• Prioritizing Notifications

• Weekly Master Schedule

  • Master Schedule Objectives

  • Categorize the Outstanding Workload

  • Determine Resource Availability

  • Determine Equipment Non-utilisation Profile

  • Develop Draft Master Schedule

  • Conduct Master Schedule Review Meeting

  • Final Master Schedule and Implementation

  • Backlog Management

• Project Maintenance Management

• Critical Path Analysis

• Project Schedule

• Resource Planning

• Maintenance Project Plan

• Schedule Resources and Materials

Day 5: Information and Performance Management

• Management and Information

  • Information and Control

  • Management Levels and Information

• Performance Indicators

• Performance Indicators

• Workload Performance Indicators

• Planning Performance Indicators

• Effectiveness Performance Indicators

• Cost Performance Indicators

• Management Reports

Day 6: Introduction and Foundation Concepts

• The Maintenance Management Environment and the need for improvement

• An overview of various approaches to maintenance improvement

• Introduction to Maintenance Auditing and Benchmarking

• Using Auditing and Benchmarking to drive improvement

• Implementing sustainable approaches to improvement

Day 7: Maintenance Auditing

• The Maintenance Auditing Process

• Maintenance Auditing Methodology

• Conducting a Maintenance Audit

• Interpreting Audit Results

• Using Auditing to Drive Improvement

Day 8: Maintenance Auditing and Benchmarking

• Using the Maintenance Audit for internal benchmarking

• Designing a customized Maintenance Audit Process

• The Maintenance Benchmarking Process

• Maintenance Benchmarking Methodology

• Designing and Preparing for a Benchmarking Study

Day 9: Maintenance Benchmarking and Performance Measurement

• Conducting a Maintenance Benchmarking Study

• Integrating Benchmarking resulting in improvement and objective setting processes

• Reporting results of Benchmarking and Auditing Studies

• Developing Key Performance Measures for Maintenance

• The Maintenance Balanced Scorecard

Day 10: Integrating Maintenance Auditing and Benchmarking

• Integrating Maintenance Auditing and Benchmarking into the Performance Measurement System

• Using Auditing and Benchmarking to establish improvement objectives and strategies

• Monitoring Performance Improvement

• Conclusion