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Course Category
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→ Administration and Secretarial
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Work Assignment With Contract

Why Attend

In today's asset-intensive industries, the collaboration between in-house maintenance teams and external contractors is essential for achieving operational efficiency, safety compliance, and project deadlines. However, miscommunication, lack of clarity in contracts, and poor task alignment often lead to delays, cost overruns, and operational disruptions.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Understand the fundamentals and types of maintenance-related contracts.; Define, delegate, and monitor work assignments under contractual frameworks.; Align contractor deliverables with maintenance department requirements.; Apply best practices in contract administration and scope control.; Manage contractor performance, KPIs, and service-level agreements (SLAs).; Ensure compliance with safety, regulatory, and legal requirements.

Target Audience

Day 1: Introduction to Contracted Work in Maintenance Maintenance Supervisors and Planners; Maintenance Engineers and Technicians; Contract Coordinators and Administrators; Project and Maintenance Managers; Procurement and Technical Services Staff; Anyone involved in outsourced maintenance work

Target Competencies

n/a

Day 1: Introduction to Contracted Work in Maintenance

  • Overview of Maintenance Work Assignments

  • Importance of Contracts in Outsourced Maintenance

  • Types of Maintenance Contracts (Lump Sum, Unit Rate, Time & Material)

  • Roles and Responsibilities of Maintenance vs Contractors

  • Case Study: Lessons from Contract Misalignment

Day 2: Defining Scope and Work Assignment

  • Work Breakdown Structure (WBS) for Maintenance Projects

  • Creating Clear and Complete Scope of Work (SOW)

  • Scope Clarity vs Ambiguity: Risks and Consequences

  • Specifying Technical, Safety, and Quality Standards

Day 3: Contractor Engagement and Coordination

  • Prequalification and Contractor Selection

  • Kick-off Meetings and Work Package Delivery

  • Coordination Protocols and Access Control

  • Contractor Communication and Reporting Structures

Day 4: Contract Administration and Performance Monitoring

  • Contract Management Lifecycle in Maintenance

  • Managing Variations, Change Orders, and Scope Creep

  • KPIs and SLAs for Maintenance Contractors

  • Site Supervision and Quality Assurance

  • Tools and Templates: Daily Logs, Checklists, Compliance Forms

Day 5: Risk Management, Safety, and Compliance

  • Legal and Regulatory Aspects of Contracted Work

  • Safety Obligations and Permit-to-Work Systems

  • Managing Disputes and Conflicts with Contractors

  • Final Project: Assigning and Managing a Full Contracted Maintenance Task

  • Wrap-up: Best Practices and Improvement Planning

$4475

Istanbul

Country: Turkey

Duration: One week

Date: 13–17 Oct 2025

Register

$2475

Cape Town

Country: South Africa

Duration: One week

Date: 16–20 Feb 2026

Register