Health Care Management & Administration (MHA)

Day (1)

• Challenges of health and hospital administration in the new millennium

• Administration of hospital services

• Administration of out-patient services

• Ward administration

• Administration of operation theater

• Nursing Services

Day (2)

• Hospital and private practice

• Hospital administration during a disaster

• Reproductive and child health services

• Promoting health through hospitals

Day (3)

• Records management

• Material management

• Manpower planning

• Quality control

• Doctor/Nurse patient relationship

• Doctors and consumer protection act

• Referral systems

Day (4)

Field visits to hospitals and hands-on practices for healthcare management in the hospital. More details are mentioned below

Day (5)

• Closing workshop – How to apply this to your work; what works and doesn’t? And Why?

• Best Practices and latest updates

• Case studies, success stories as well as failure stories

• Modern application through IT, software programs, and/or mobile applications

• Share top and recent 3 book titles in this field

If site-visit to the hospital is applicable, we will visit one public & one private hospital to cover the following:

• Observing day-to-day responsibilities such as managing human resources, allocating budgets and other financial resources, submitting reports, and maintaining and managing IT systems and databases, coordinating with doctors, physicians, nurses, surgeons, health information technicians, pharmacists, and other professionals to ensure patient quality care, treatment, and rehabilitation.

• Understanding the roles with regard to making policy decisions, overseeing patient care, budgeting and accounting, marketing, and driving policy impacting and technology innovations in the hospital.

• Being familiar with the role of serving as a mediator between goals, strategies, and day-to-day activities.

• Depending on the availability, the field visits and training will be made to JCI accredited A class hospitals

• Q&A session with the hospital founder/manager