Business Process Reengineering

Day 1:

Understanding Business Processes

• An introduction to business processes

• The horizontal organization versus the vertical organization

• Types of business processes

• Identifying and naming business processes

• Defining business process scope

• How to analyze the components of a business process

• Mapping and modeling business processes – basic concepts

• Practical analysis work

Day 2:

Developing Business Process Models using Business Process Modelling Notation (BPMN)

• An introduction to BPMN

• The core BPMN elements

• Modeling business process activities

• Describing business process events

• Representing detailed branching and joining logic

• Identifying business process patterns

• Modeling process resources

• Practical business process modeling work

Day 3:

Advanced Business Process Modelling using BPMN

• Using the BPMN extended element set

• Modeling business process sub-processes

• Business process event types

• Representing resources using pools and lanes

• Message flows and default flows

• Modeling business process exceptions

• Describing process activity attributes

• Advanced business process modeling work

Day 4:

Modeling Processes Using the Integration Definition for Process Modelling (IDEF0)

• Business process architecture

• The business process classification framework

• The IDEF0 modeling method

• Modeling activities and objects

• The five IDEF0 diagram types

• Building the top-level diagram

• Developing decomposition diagrams

• Practical business process modeling work using IDEF0

Day 5:

Improving Business Processes Using Models

• Analyzing existing business processes

• Eliciting process customer requirements

• Measuring business process performance

• The two stages of business process improvement

• Moving from as-is to to-be models

• Simulating business processes

• Implementing business process changes

• Choosing the right modeling tool