Improving Public Sector Productivity through Prioritization, Measurement and Alignment

Why Attend

Productivity isn’t everything, but in the long run, it is almost everything

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Describe the overall public sector structure and the need for competitiveness to achieve national prosperity and growth; Translate stakeholder ambition and needs into a strategic plan to achieve an entity’s mandate; Employ the public policy development process effectively to achieve the strategic plan; Design and manage strategic initiatives and cross-entity collaboration mechanisms to effectively execute strategies; Utilize a practical performance management system to develop and sustain a performance culture

Target Audience

All managers and professionals who are involved in influencing, formulating or supporting the planning and strategy of their government or semi-government entity, department or corporation. The course is also beneficial to those who are responsible for linking, measuring and improving the performance of the organization, including sector and department managers, strategy or performance management professionals, balanced scorecard managers, and research analysts. Policymaking; Leadership skills; Critical thinking; Public sector competitiveness skills; Strategic thinking and planning; Service innovation; Performance management; Partnerships development

Target Competencies

n/a

Day (1)

Ambition and role of the public sector

Benefits of strategic management in the public sector
Illustrating types of institutions in the public sector
Strategy management framework in the public sector
Public sector strategy definitions
Cascading the national vision to entity level
Examples of national visions of nations
Defining strategic themes linked to citizens’ needs
Role of government in achieving themes
Determining underlying national outcomes and KPIs
Using international indices in target setting
Measuring a nation's ability in building a competitive environment
Becoming competitive as a nation: Porter’s model

Day (2)

Strategic planning in the public sector

Building a strategy map tailored to the public sector
Answering the 3 questions of the strategic planning process
Using SWOT analysis
Determining stakeholders and customers: building a stakeholder map
Cascading national outcomes and KPIs into sectors
Developing vision and mission statements
Developing strategic objectives and KPIs using the balanced scorecard model

Day (3)

Public policy development

Understanding public policy and its uses
Linking public policy to strategic planning
Phases of public policy development
Determining root causes of a policy problem
Defining types of policies
Developing policy options
Criteria to consider when assessing policy options

Day (4)

Managing strategic initiatives and partnerships

Building initiative charters
Assessing the impact of initiatives
Understanding partners’ roles and cause and effect relationships
Determining accountabilities
Designing delivery agreements between different stakeholders
Ensuring cross-entity collaboration

Day (5)

Designing the Performance Management System (PMS)

PMS purpose and guiding principles
Selecting, validating and documenting KPIs and targets
Collecting, measuring and documenting results
Analyzing performance and root causes
Reporting performance
Conducting operational and strategy review meetings collaboratively
Utilizing performance improvement plans

$3875

Muscat

Country: Oman

Duration: One week

Date: 17–21 Nov 2025

$3875

Mumbai

Improving Public Sector Productivity through Prioritization, Measurement and Alignment

Overview

Course Outline

Schedule & Fees

Course Methodology

Course Objectives

Target Audience

Target Competencies

$3875

Country: Oman

Duration: One week

Date: 17–21 Nov 2025

$3875

Country: India

Duration: One week

Date: 30 Mar–03 Apr 2026