Why Attend
Catering plays a critical role in the success of events, from corporate gatherings to private celebrations. This training program is designed for individuals new to the catering industry who seek to build foundational skills in food preparation, event planning, customer service, and operational management. Catering involves more than just providing food; it requires effective coordination, attention to detail, and the ability to manage multiple tasks simultaneously. This 10-day course will provide participants with an overview of the essential elements of catering, from menu planning and kitchen safety to client communication and event logistics.
Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing
Overview of the catering industry; Role of a caterer in event planning and execution; Types of events that require catering (corporate, weddings, private parties, etc.); Understanding client expectations and catering needs
By the end of this program, participants will be able to: Aspiring catering professionals with little or no experience; Individuals seeking to enter the food and hospitality industry; Event planners looking to expand their knowledge of catering; New catering business owners or staff; Hospitality students or recent graduates
n/a
Day 1:
Introduction to Catering and Event Management
Overview of the catering industry
Role of a caterer in event planning and execution
Types of events that require catering (corporate, weddings, private parties, etc.)
Understanding client expectations and catering needs
Day 2:
Menu Planning and Dietary Considerations
Basics of menu creation for various event types
Understanding and accommodating dietary restrictions (allergies, vegetarian, vegan, etc.)
How to create balanced, appealing, and cost-effective menus
Seasonal and local ingredient sourcing
Day 3:
Food Safety and Hygiene Standards
Key principles of food safety and hygiene
Food storage, handling, and preparation guidelines
HACCP (Hazard Analysis and Critical Control Points) in catering
Ensuring compliance with local health and safety regulations
Day 4:
Kitchen Operations and Staff Coordination
Managing kitchen workflows for catering events
Assigning tasks to kitchen and service staff
Setting up a temporary kitchen for off-site catering
Equipment and tools needed for catering services
Day 5:
Event Logistics and Coordination
Coordinating catering logistics for different venues
Setting up and managing buffet stations, plated service, or cocktail receptions
Equipment management: rentals, setup, and breakdown
Transportation of food and supplies to event sites
Day 6:
Client Communication and Customization
Understanding client needs and preferences
Conducting tastings and finalizing menu selections
Customizing services based on event size, budget, and theme
Managing client expectations throughout the event process
Day 7:
Cost Control and Budgeting for Catering
Creating a budget for catering services
Cost breakdown: food, labor, equipment, and miscellaneous expenses
Managing costs while maintaining quality
Tracking expenses and ensuring profitability
Day 8:
Sustainable Catering Practices
Incorporating sustainability in catering services
Sourcing eco-friendly products and minimizing waste
Reducing carbon footprint in food preparation and service
Communicating sustainability efforts to clients
Day 9:
Customer Service and Event Execution
Providing exceptional customer service before, during, and after events
Training staff on client interaction and service etiquette
Handling last-minute changes and unforeseen issues
Ensuring smooth service and a positive guest experience
Day 10:
Post-Event Review and Client Feedback
Conducting post-event reviews with the team
Gathering client feedback and handling follow-up requests
Improving services based on feedback and reviews
Final reflections and Q&A