Foundations of Business Improvement

Day 1:

Fundamentals of Business Improvement

• Introduction to Business Improvement

• Importance of business improvement in modern organizations

• Overview of continuous improvement frameworks (Lean, Six Sigma)

• Identifying Improvement Opportunities

• Techniques for spotting inefficiencies and areas for growth

• Conducting process and SWOT analyses

• Real-world scenario analysis to identify improvement opportunities

Day 2:

Process Mapping and Analysis

• Essentials of Process Mapping

• Steps for creating clear and effective process maps

• Practical examples and walkthroughs of common workflows

• Analyzing Processes for Efficiency

• Techniques for identifying redundancies, bottlenecks, and waste

• Hands-on exercise: Process mapping and analysis of sample scenarios

Day 3:

Setting Goals and Defining Success

• Developing SMART Improvement Goals

• Setting Specific, Measurable, Achievable, Relevant, and Time-bound objectives

• Group activity: Crafting SMART goals based on identified improvement areas

• Defining and Measuring Success

• Introduction to KPIs and metrics for performance tracking

• Creating performance dashboards for monitoring improvements

Day 4:

Implementing and Managing Change

• Change Management Principles

• Understanding the psychology of change in the workplace

• Best practices for gaining team buy-in and reducing resistance

• Leading Improvement Initiatives

• Structuring and communicating improvement initiatives

• Practical techniques for implementing changes with minimal disruption

Day 5:

Sustaining Business Improvement

• Building a Culture of Continuous Improvement

• Encouraging team involvement and promoting accountability

• Case studies of successful continuous improvement initiatives

• Creating a Business Improvement Action Plan

• Participants create a personalized action plan to apply concepts learned

• Final group discussion, Q&A, and wrap-up