Governance, Risk Management & Compliance (GRC)

Why Attend

Globally, businesses continue to face challenges and risks associated with dynamic economic and market environments. This promotes a continual assessment of the adequacy and effectiveness of internal control structures that are designed to manage the associated risks. Stakeholders in business also continue to demand more accountability in organizational governance structures whilst ensuring business sustainability. To address the complex external and internal influences, businesses need to ensure a balance between governance, risk management, and compliance.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Describe GRC and the internal and external influences that create a need for it; Review the ServiceNow GRC architecture and key terminology; Navigate ServiceNow GRC applications and impersonate the various user roles; Explore how policies, authority documents, and citations fit into ServiceNow’s GRC landscape; Complete the policy management process to create, review, approve, and publish a policy; Describe how to build the entities used to assign ownership of controls and risks; Create a risk framework and risk statements related to an entity type; Evaluate risk scoring, including qualitative and quantitative; Gain an introduction to features available with GRC’s Advanced Risk application; Define controls and indicators and their role in risk and compliance monitoring; Leverage indicators and continuous monitoring to automate control monitoring; Describe methods to manage and respond to issues; Review the policy exception workflow and request and approve a policy exception; Describe audit management and its relationships to other GRC functions; Define and create an audit engagement and tasks; Explore GRC homepages and dashboards and access corresponding data

Target Audience

Day 1: Implementers, Compliance officers, Risk managers; GRC professionals, ServiceNow System Administrators

Target Competencies

n/a

Day 1:

GRC in ServiceNow

Introduction to GRC
ServiceNow GRC Architecture
Users, Groups, and Roles

Day 2:

Policy and Compliance Management

Authority Documents and Citations
Policies and Control Objectives
Policy Management Process
Control Lifecycle

Day 3:

Entity Scoping

Entity Definition and Set-up
Using Entities to Create Controls

Day 4:

Risk Management

Risk Architecture
Definition and the process of the Risk Management
ISO 31000 Process and Principles
IIA: Definition, Guidance, and Standards
internal Audit Risk and Engagement
Create Risks and their Relationships
Risk Scoring and Advanced Risk Functionality

Day 5:

Process Automation and Monitoring

Indicators
Issues Management
Policy Exception Management

Day 6:

Risk Response Plan Development

Risk response development inputs, tools & techniques
Risk response strategy guidelines
Response strategies for threats
Response planning & network diagramming
Response analysis
Alternative responses
Reserves - contingency & management
Response planning outputs

Day 7:

Risk Response Control

Risk management plan execution (Step 5)
Risk response control tools
Risk response control guidelines
Risk strategy execution
Evaluating risk response results (Step 6)
Risk documentation

Day 8:

Audit Management

Managing Engagements
Audit Testing

Day 9:

Corporate Governance

What is Corporate Governance?
Corporate Governance environment
The relevance of Corporate Governance
Perspectives on Corporate Governance
Shareholders vs. Stakeholders
Voluntary vs. Enforcement
1-tier vs. 2-tier boards
Chairman/CEO duality
The independent director
Corporate Governance models
Structure & practices
Emerging Trends in Corporate Governance
Principal-agent theory and applications
Independence in fact versus appearance

Day 10:

Full revision and workshop

Revision of the modules through the workshop
Certificates.

$4275

Taipei

Country: Taiwan

Duration: Two weeks

Date: 22 Sep–03 Oct 2025

$4875

Doha

Governance, Risk Management & Compliance (GRC)

Overview

Course Outline

Schedule & Fees

Course Methodology

Course Objectives

Target Audience

Target Competencies

$4275

Country: Taiwan

Duration: Two weeks

Date: 22 Sep–03 Oct 2025

$4875

Country: Quatar

Duration: Two weeks

Date: 16–27 Mar 2026