Supply Chain Operations: Principles for Continuity and Sustainability

Why Attend

When supply chains are weak, the flow of goods and services is interrupted, costs go up and customer satisfaction levels drop. Furthermore, the operations may result in a negative impact on society and the environment. In this course, we describe practices to make supply chains stronger and sustainable in the face of change.

We start this course by learning about what makes strong and sustainable supply chains. We then outline various product and logistics design principles to help optimize performance. We also explore continuity planning practices for managing supply chain risks and interruptions. Finally, we turn our attention to improving supply stream resilience through effective stakeholder engagement and progressive sustainability principles.

Overview

Course Outline

Schedule & Fees

Course Methodology

This course uses a variety of individual exercises, team exercises, assessments, case studies, games, videos and discussion boards.

Course Objectives

By the end of the course, participants will be able to:

Identify the foundations of strong supply chains for continuity and sustainable operations
Outline supply chain design practices for optimum performance
Engage in continuity planning to manage supply chain interruptions
Develop stakeholder engagement strategies to improve supply stream resilience
Recognize ethical, sustainability and responsibility practices as a backbone for strong supply chains

Target Audience

This course is designed to cater for supply chain professionals across different functions, namely planning, procurement, warehousing, transportation, logistics and inventory management.

Target Competencies

Supply chain management
Logistics
Procurement
Supply chain design
Continuity planning
Sustainability
Stakeholder engagement
Vendor relations
Work ethics

Features of strong supply chains

Supply chain overview
Supply chain objectives
Strategic, tactical and operational elements of supply chain
Supply chain impact on society and the environment
Defining “strength” and “resilience” in supply chains
Supply and operations planning
Fit for purpose design
Resilience in face of change
Aligning supply chain with corporate strategy
Stakeholder relations
Strong principles as a compass for decision-making

Design principles for resilient supply chains

Supply chain people competencies

Acquiring talent
Developing competencies
Retaining talent

Process design for productivity in implementation
Supporting technologies

Systems
Fundamental data analytics

Performance measurement and improvement
Product and service design principles for operations

Supply continuity planning

Introduction to risk and continuity planning
Risk and continuity planning process overview
Risk management terms and concepts
Scoping supply chain risk
Risk charters and documentation

Risk management templates
Risk administration

Risk analysis
Measuring impact of risk
Measuring likelihood of risk
Quantifying risk
Mapping risks (risk heat maps)
Risk response strategies

Accept, reject and transfer
Mitigation and contingency planning

Managing risk charter

Elements of risk charter
Ownership of risk charter
Defining risk accountabilities and responsibilities
The charter as a live document

Monitoring and controlling supply chain risks

Stakeholder engagement

Key Stakeholder identification

Supplier segregation
Demand-side partners
Stakeholders and internal influencers

Developing a communications plan

Message scope and clarity
Identifying stakeholders
Mapping stakeholders
Customized messaging
Distribution of roles

Managing change

Technical elements of change (Logos)
Political elements of change (Ethos)
Emotional elements of change (Pathos)

Ethical principles as a core strength

Ethical code of conduct
Corporate culture and risk appetite
Cultural considerations
Ethical considerations
Legal considerations
Sustainability in supply chains

Financial sustainability
Environmental sustainability
Social sustainability

Responsibility programs across supply tiers

$2100

Kampala

Country: Uganda

Duration: One week

Date: 22–26 Sep 2025

$1995

Arusha

Supply Chain Operations: Principles for Continuity and Sustainability

Overview

Course Outline

Schedule & Fees

Course Methodology

Course Objectives

Target Audience

Target Competencies

Features of strong supply chains

Design principles for resilient supply chains

Supply continuity planning

Stakeholder engagement

Ethical principles as a core strength

$2100

Country: Uganda

Duration: One week

Date: 22–26 Sep 2025

$1995

Country: Tanzania

Duration: One week

Date: 22–26 Jun 2026