The American Integrated Approach for Developing Sales skills

This solution is provided as an integrated package that works in harmony to develop the sales channels through the following procedure:

• Special training for the sales team to be able to distinguish between the four different colors of clients.

• Identify the color category for each one of the sales team, and develop their abilities to deal with other color categories.

• Special coaching for the sales management and supervisors and for the marketing manager to apply the previous technique within the sales team, and to provide coaching and consulting specific hours to ensure the right application of this approach.

• Update the customer relationship management program available to contain the coloring system profiling, or build a client card template.

• Special training for the CRM team to be able to distinguish the client color type over the phone.

• Evaluate and prioritize all accounts to identify different strategies needed for different client types

• Employ techniques for account planning and analyzing a client for opportunities, strengths, and weaknesses

• Set realistic goals, objectives, and tactics for each client account

• Maximizing the use of resources to generate a return on investment

• Identify the best strategy for maintaining and influencing good relationships by understanding individual behaviors

• Setting tangible actions plans

• Learn effective ways to negotiate

• Practice vocal techniques that enhance speech and communication ability

• Verbal Communication Techniques

  • Being Yourself and Sounding Your Best

  • A Service Image

• Exercises for Conditioning Your Voice

• Cold and Warm Calls

• The Cold Call

• The Warm Call

• Asking the Right Questions

• Open Questions vs. Closed Questions

• Probing Techniques