Why Attend
Gain the ability to recognize and positively manage emotions in yourself, in others and in groups!
Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing
Gain an honest and accurate awareness of Yourself; Monitor and adapt your own emotions and behaviors for your benefit and that of your Team & Department; Have a positive influence on the emotions and motivation of others; Develop cohesive, emotionally intelligent teams; Create an atmosphere that fosters emotional intelligence; Adaptability in dealing with different personalities; Understand and apply the psychology of leadership
n/a
DAY 1
Introduction to Emotional Intelligence
Understanding emotional intelligence & its components
Significance of EQ to effective leadership
Importance of perception
Attitudes & behavior of leaders
Consequences of low EQ to personal effectiveness
Removing emotional blindspots
DAY 2
Psychology of Leadership
Theories of leadership
Importance of self-concept
Understanding personality styles
Optimizing our personality strengths
Adaptability in dealing with different personalities
Task versus relationship-oriented leadership
DAY 3
Apply Psychology in Leading in an Emotionally Intelligent Way
Enhancing self-awareness
Empathy: Increase your level of social awareness
Delegating tasks and responsibilities
Influencing and inspiring people
Identifying personality disorders
Managing difficult behavior & poor performance
DAY 4
Building an Emotionally Intelligent Team based on Psychological Principles
Importance of EQ to team effectiveness
Motivating a high-performance team
Building unified teams
EQ for building trusting relationships
Conflict resolution for promoting consensus & collaboration
Increase the EQ of your teams & entire organization
DAY 5
Communication for Successful Leadership
Giving & receiving feedback
Psychology of persuasion
Creating an inspiring vision
Solving people problems at work
Non-alienation for high EQ leadership
Developing leadership integrity