Why Attend
This workshop introduces the principle of strategy and develops an effective process for developing strategy at all levels in an organization. This workshop will also focus on the critical roles of team leader and middle manager in harnessing their team's potential and introduces and practices techniques for moving the team to peak performance.
Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing
To define and to demystify the concepts of ‘strategy’ and ‘strategic plans’, but also to demystify the strategic process - as part of ‘Helicopter Thinking’; To break the strategy process down step-by-step, providing a practical toolkit for managers for each key stage; To illustrate it through some well-chosen and highly stimulating case studies - and to distill the lessons from this; To apply it to your own area of management responsibility - through planning the analysis, option generation, choice, implementation and measurement phases of strategy; To put this within the overall context of the organization and of the change and influencing process generally; To give you a lot more confidence in managing your role strategically within your organization; To understand your role as a manager and a leader; To establish clear objectives and standards of performance for your team and to manage and use conflict and challenge
n/a
Module 1
Strategy and Strategic Planning
DAY 1
Strategic Thinking and Business Analysis
What are strategy and strategic planning?
Why are strategy and strategic planning important?
What are the main conceptual frameworks?
External analysis - understanding and analyzing business attractiveness - macroenvironmental factors, growth drivers, competitive forces, market dynamics
Benchmarking your own strategic position/competitor analysis
Analyzing customers
“Thinking backward from the customer”
Mini-case on importance of external analysis
DAY 2
Internal Analysis and fusion of analyses into strategic options
The interface of external and internal analysis
Internal analysis: financial
Internal analysis; non-financial
The concept and practicalities of the “balanced scorecard”
Diagnosing strategic problems and opportunities
A fusion of analyses into strategic choices - SWOT and the strategy matrix
Case examples of strategic choice
Mini-case on importance of internal analysis
DAY 3
Strategic plans and the relevance of alliances and joint ventures
Review of the tools used so far
The content of a strategy: avoiding “paralysis by analysis”
Putting a strategic plan together – the 5-page framework
A real-life example of a business strategy/strategic plan
Strategies for alliances and joint ventures
Example of best practice in alliances and joint ventures
Introduction and briefing for the main case study
First-phase group work on the main case study
DAY 4
Global strategy, teambuilding and the management of internal communication
The essence of globalization and global strategy
Globalization – the strategic dimension
Globalization – the organizational dimension
Globalization – the human dimension
How to build and manage a strategic planning team
Communicating strategy through the organization
Gaining your team’s commitment and buy-in to the strategy
Second-phase work on the main case study
DAY 5
Strategic implementation and getting the value out of strategy
Final-phase work on the main case study
Group presentations of the main case study
Effective execution - converting strategic analysis and planning into action
Linking strategy with operational objectives
Implementation – getting practical things done
Strategic planning of your own career
Creating tomorrow’s organization out of today’s organization
Conclusion - the corporate and individual value of strategic thinking
Module 2
Leading High Performing Teams
DAY 6
Teams and their Leaders
Teams, leaders, and managers
Key leadership tasks
Influence, authority, and power
Leadership styles and style flexibility
Self-awareness
Emotional intelligence and rapport
DAY 7
Vision, Direction & Alignment
Creating a shared vision
Aims, objectives and goal alignment
Developing meaningful objectives and indicators
Divergent approaches to problem-solving
Communicating a compelling vision
Delivering challenging messages
DAY 8
Team Dynamics
Team development
The sociology of the team
Characteristics of high-performing teams
Balancing team roles
Non-traditional team structures
Delegation and empowerment
DAY 9
Developing the Team
Learning and competence building a coherent team
Self-managing teams and their challenges
Coaching, mentoring and self-directed learning
Feedback and appraisal
Leveraging team strengths for peak performance
DAY 10
Performance & Conflict Management
Defining performance
Approaches to measuring team and individual performance
Performance through the eyes of the customer
Performance management: science or art?
Conflict as a catalyst for team development
Dealing with challenging interpersonal relations