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Course Category
→ Accounting and Finance
→ Administration and Secretarial
→ Auditing and Governance, Risk and Compliance
→ Banking, Insurance and Financial Services
→ Business Continuity and Crisis Management
→ Communication and Writing Skills
→ Construction Management
→ Contracts Management
→ Customer Service
→ Data Management and Business Intelligence
→ Digital Innovation and Transformation
→ Energy and Water Management
→ Financial Technology (FinTech)
→ Health, Safety and Environment
→ Human Resources and Training
→ Interpersonal Skills and Self Development
→ IT Management
→ Leadership and Management
→ Legal
→ Maintenance and Engineering
→ Marketing and Sales
→ Monetary Economics
→ Monitoring and Evaluation
→ Oil and Gas
→ Planning and Strategy Management
→ Port and Shipping Management
→ Procurement and Supply Chain Management
→ Project Management
→ Public Relations
→ Quality and Productivity
→ Security Management
→ Tourism Management
→ Transport and Logistics
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Management and Leadership Skills for New Managers and Supervisors

Why Attend

This New Management & Team Leadership training course enables experienced managers to ‘master’ people management & to have confidence that team leadership can be taught and makes a tangible difference to the manager, the team and the organization. An important area is that the difference between leadership and management is essential to understand.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Understand your role as manager and leader; Establish clear objectives and standards of performance for your teams; Manage your workload using effective prioritization and delegation techniques; Maximize your influencing skills through skilled communication; Build an effective team and exceed expectations

Target Audience

This training course facilitates the transfer of knowledge regards how to manage and lead.  It combines technical theory ‘book smarts’ with real life experience ‘street smarts’.  It is applicable for all levels and functions within a company. Those who need to develop their understanding about leadership, management and communication; Those who are looking for business gains and benefits from managing their teams more effectively; New Leaders and managers responsible for working through others to achieve company goals

Target Competencies

n/a

DAY 1

Understanding Your Role

  • Leader or Manager?

  • Self-perception

  • Beyond the Job Description: Finding-out What Your Organization Requires of You

  • Balancing Conflicting Stakeholder Demands

  • Understanding the Nature of Change

  • A Model for Implementing Change

DAY 2

Personal Effectiveness, Time Management and Delegation

  • Understanding Yourself and Your Organizational Environment

  • Outcome Orientation

  • Setting Personal and Team Objectives

  • Managing Performance

  • Finding and Using Time Effectively

  • A Model for Effective Delegation

DAY 3

Communication, Influence and Conflict Management

  • Channels of Communication

  • Effective Listening Skills

  • Emotions and Rapport

  • Persuasion and Negotiation: The Keys to Personal Influence

  • Managing Conflict Assertively

DAY 4

Team Building, People Management and Motivation

  • How High-performing Teams Work?

  • Identifying Team Roles

  • Motivation and Reward

  • Building and Sharing a Vision

  • Different Approaches to Leadership

DAY 5

Enhancing Team Performance through Coaching and Development

  • How People Learn?

  • Coaching for Personal and Team Growth

  • Feedback Skills

  • Development Planning

  • Next Steps

$3875

Manila

Country: Philippines

Duration: One week

Date: 25–29 Aug 2025

Register

$3875

Casablanca

Country: Morocco

Duration: One week

Date: 11–15 May 2026

Register