Security Incident Management and Investigations

Why Attend

In this essential 5-day course, we thoroughly cover Incident Management in part one, followed by the Fundamentals of Investigations in part two.

During the Incident Management portion, participants will explore how incident management works and how individuals and teams can successfully implement and apply principles within their organizations and/or work environments. Incident Management involves returning your organization’s everyday business safety, productivity, and overall operation, to normal as quickly as possible after an incident. Topics such as principles of incident management, incident management methodology, and incident typology will be covered in detail.

During the Fundamentals of Investigations portion, participants will explain and demonstrate crime scene searching, recording, collecting, preservation of evidence, conducting interviews, follow-up meetings and case preparation. Participants will explain and demonstrate their knowledge of the basic investigatory process by participating in role plays designed to apply the skills required to deal with problems encountered during interviews, interrogating suspects, evidence collection and legal admissibility, while applying techniques to secure the environment during an Investigation.

Overview

Course Outline

Schedule & Fees

Course Methodology

This course uses a variety of methods including case studies, role plays, presentations, videos and group exercises/activities to facilitate the learning process.

Course Objectives

By the end of the course, participants will be able to:

Explain and apply the principles of Incident Management to their workplace
Apply Incident Management methodology and create a plan to recover the business quickly from a threat or incident
Explain the basic fundamentals of an investigation
Demonstrate how to conduct a basic internal investigation within their organization
Conduct a complete crime scene preservation investigation from start to finish

Target Audience

This course is suitable for security managers/supervisors and personnel, company investigators, human resource professionals, site managers, safety and incident response team members, business owners, and anyone involved in incident management and investigations.

Target Competencies

Incident Management
Crime Scene Management
Communication Skills
Team work
Critical Thinking

Introduction to Incident Management and Investigations

Incident management.
Differences between an Emergency, Incident and Accident
Security incidents and safety incidents
Managing an incident
Incident response
Business Continuity Management (BCM)
Investigation case studies
Evidence collection and continuity of evidence
External and internal investigations
Locard’s Exchange Principle

The fundamentals of Incident Management

Initial response
Incident classification
Reporting and escalation procedures
Integrated Incident Management Response
Site-specific emergency procedures
5 Priorities when responding to specific Incidents
Incident management team requirements
Conducting debriefs post-incident
5C’s to Incident Management

Application of Incident Management Plan

What is an Incident Management Plan?
Constructing an Incident Management Plan for your organization
Techniques required to implement the plan
Implement the incident management plan

Principles of Investigations

Locard’s Exchange Principle
Establishing an investigative mindset
Observation skills
Rules of Investigation
Planning an investigation
Decision making process
Working with victims and suspects
Priorities on attending the scene
Principles and types of search
Types, value and collection of evidence
Crime scene preservation
Crime typology and how it affects investigations
Common Questions and Answers regarding investigations

Investigation Methodology

Conducting an investigation
Investigation evaluation
How to deal with Evidence found at the scene
Dealing with the authorities and Police
Understanding the legal chain of evidence
Questioning techniques
How to conduct a professional Interview

Arusha

Arusha (Tanzania)2025-09-22$1995

Kampala

Kampala (Uganda)2026-06-22$2100