Creating Stronger Relationships

DAY 1

The Empowering Tools of Leadership: Motivating and Delegating

• Identifying the important factors in motivation

• Appreciating how different theories of motivation can be applied to the work setting

• Tailor motivational efforts to individual employees and different situation

• Identify the benefits and the barriers to delegation

• Identify the different delegation styles and understand the guidelines for on how and when to use them

• Evaluate employees and situations and determine the appropriate delegation style

• The difference between doing, leading, and managing

DAY 2

The Attributes and Characteristics of Successful leadership

• Characteristics of highly effective leaders

• The difference between traditional and transformational leadership

• Using flexible effective leadership styles

• Understanding a leadership mindset

• Effective leadership and emotional intelligence

• Practicing effective decision making

• How to build an effective, proactive team

DAY 3

Coaching for Top Quality Performance

• Performance Appraisals to Performance Management – manager’s self-evaluation

• Managerial barriers to Effective Performance Appraisals

• How to assess and employee’s performance fairly – avoiding subjectivity and bias

• The benefits of on-going Performance Management

• Leadership/coaching behavior assessment

• Your leadership/coaching style – strengths and gaps

• Using performance management as a leadership strategy

DAY 4

How to Become an Environmental Change Agent

• Defining a learning environment and its benefits

• Senge’s five learning disciplines

• Personal mastery – learning to expand our personal capacity to create the results we most desire

• Mental models – seeing how our internal pictures of the world shape our actions

• Shared vision – building a sense of commitment in a group

• Team learning – crating a thinking synergistic environment

• Systems thinking – a language for describing the forces that shape the behavior of systems

DAY 5

Building Effective Communication Skills

• Identifying the importance of effective interpersonal communication for the leadership role

• Building trust and believability: behaviors vs. intentions

• Perception and communicating with others

• Self-concept and leadership success – strategies for improving self-concept

• Delivering clear, concise messages