The Advanced Program of Writing Effective Policies & Procedures

Why Attend

All business activities are governed by writing policies and procedures. Much effort is spent on looking at how to draft documents, and, while this is important, it sometimes overshadows the importance of the Policy or Procedure and related documents such as Specifications and Standards. The course will look at how these documents are created, and some of the main clauses that appear in them, all using real examples wherever possible.

Overview

Course Outline

Schedule & Fees

Course Methodology

Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing

Course Objectives

Increase recognition of the use of Policy and Procedures.; Develop drafting skills, which will be useful tools in all types of documents.; Improve clarity of expression in documents.; Increase working knowledge of implications and potential problems with Policy and Procedures.; Better awareness of the commercial impact of drafting issues.; Improve the ability to reduce risks.

Target Audience

Target Competencies

n/a

Day 1:

Introduction and Foundations

Overview of policies and procedures: Importance, roles, and differences.
Principles of effective policy and procedure writing.
Legal considerations in policy writing.

Day 2:

Advanced Writing Techniques and Communication

Utilizing clear and precise language in policies and procedures.
The role of tone, style, and effective communication in documentation.
Ensuring readability and understanding.

Day 3:

Development and Stakeholder Engagement

Structuring and formatting procedural documents.
Techniques for step-by-step procedural writing.
Identifying and engaging stakeholders, incorporating feedback.

Day 4:

Implementation Strategies and Compliance

Strategies for successful policy and procedure implementation.
Risk management in development and ensuring compliance.
Monitoring and evaluating policy and procedure impact.

Day 5:

Practical Application and Program Wrap-Up

Workshop: Participants develop a policy and procedure on a given topic.
Group presentations of developed documents.
Feedback session, key learnings, and discussion on continuous development.

$3875

Colombo

Country: Sri Lanka

Duration: One week

Date: 03–07 Nov 2025

$3275

Beijing

The Advanced Program of Writing Effective Policies & Procedures

Overview

Course Outline

Schedule & Fees

Course Methodology

Course Objectives

Target Audience

Target Competencies

$3875

Country: Sri Lanka

Duration: One week

Date: 03–07 Nov 2025

$3275

Country: China

Duration: One week

Date: 20–24 Apr 2026