Why Attend
This seminar is designed to provide practicing or potential leaders with the knowledge and skills required by the role. This leadership program enables your leaders to critically explore the key idea that the most important function of a leader is to help their people move through the stages of team development.
Instructor-led training that uses interactive learning methods, including class discussion, small group activities, and role-playing
To understand the wide range of skills required of the leader; To develop further the individual's key skills; To build confidence and ability in leadership skills; To understand the impact of change on teams; To develop communication skills; To generate a strategy for improvement of these key skills in each team member through coaching and mentoring
n/a
DAY 1
Achieving Excellence in Leadership Issues
Foundations of Self-Transformation
Understanding the key roles and responsibilities for the effective leader
Transformational Leadership
Identifying and developing the key skills required as a leader
Leadership styles and their effect on the team
Situational Leadership
Johari's Window
Understanding the difference between leadership and management
DAY 2
Excellence in Communication
SWOT Analysis
Understanding the principles of excellent communication
The Communication Channels
Active Listening
Communication Cycle & Filters
Identifying and Overcoming your communication problems
Questioning Skills
Coaching
Leadership Beliefs
DAY 3
Time Management, Problem Solving, and Decision Making
Making the best use of your time
Setting and maintaining priorities
Understanding the difference between urgent and important
Identifying your key time stealers
Making the Pareto Principle work for you
A structured approach to problem-solving
Identifying the influences on decisions you make
Selecting and evaluating options
Creativity and problem solving
DAY 4
Understanding and Influencing Behaviour
Understanding why we behave as we do
Personality profiling
Different types of motivation
Different forms of behavior
Using our behavior to persuade and influence others
Dealing with difficult behavior in others
The 7 Step Creative Process
Developing a negotiation style
DAY 5
Managing People To Achieve Results
Maslow's - Hierarchy of Needs
Frederick Herzberg – Hygiene Factors And Motivation
Is Money a Motivator?
Managing Conflict
Using delegation & empowerment effectively
Coaching and Developing Others
The role of coaching & mentoring
How to Give Feedback