Professional Skills for Human Resources Management

Why Attend

HR professionals in today's organizations are more than technical or subject matter experts. They are counselors, communicators, presenters, and problem solvers. This course is a logical continuation of the development made in our 'Interpersonal Skills for HR Professionals' course. Although the course complements the competencies developed in the first course, it will be of significant value even if taken on its own.

Overview

Course Outline

Schedule & Fees

Course Methodology

The program uses a discussion based approach in addressing the various topics covered combined with round table discussions, presentations, exercises, and role plays.

Course Objectives

By the end of the course, participants will be able to:

Explain the importance of Emotional Intelligence (EI) to HR professionals and apply simple techniques to develop their emotional quotients
Deliver balanced and well-structured public speeches with ease and confidence after learning how to deal with public speaking anxiety and subduing its effects
Describe the differences between influencing and persuading and use best techniques in applying them in HR work related situations
Apply effective creative problem solving techniques that will help them make the right decisions at work
List the main differences between finance and accounting
Use various budgeting techniques and apply them immediately in HR related scenarios

Target Audience

Human resources professionals or those who are about to start a career in HR as administrators, officers or specialists. The program is also beneficial for experienced officers and managers in HR who wish to update their knowledge and skills about the latest techniques in the various behavioral competencies.

Target Competencies

Working with people
Presenting and communicating
Applying expertise and technology
Planning and organizing
Achieving goals and objectives
Financial acumen
Problem solving
Decision making